Front Office Coordinator

Robinson Facial Plastic Surgery; Alpharetta (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k)

Health, Dental & Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Exclusive Employee Beauty Benefits &..

Positive, Supportive Team Culture

Job summary

Robinson Facial Plastic Surgery is seeking a friendly, polished Front Office Coordinator to be the welcoming face of our aesthetic and surgical practice. You will manage the front desk operations in a fast-paced, patient-focused environment, ensuring warm, seamless experiences from check-in to check-out.

Join our award-winning team and enjoy on-site training, a Monday–Friday schedule, and opportunities to grow in a professional medical setting.

Qualifications

• Front Office Coordinator in a healthcare setting is preferred.
• Excellent customer service and clear communication are essential.
• Highly organized with the ability to multitask effectively.
• Experience with EMR systems is a plus.

Responsibilities

• Greet patients warmly and professionally.
• Manage patient check-in/check-out and appointment scheduling.
• Answer phone calls, voicemails, and emails with great service.
• Provide information about facial procedures both surgical and non-surgical.
• Verify patient information and maintain accurate records.
• Handle payments and apply loyalty rewards.
• Prepare superbills and assist with skincare inventory.
• Support the team with general administrative duties.

Skills

Customer service

Organizational skills

Communication skills

Professional appearance

Education

High school diploma or equivalent

Tools

Nextech EMR

QuickBooks

Microsoft Word/Excel

Job description

Robinson Facial Plastic Surgery is looking for an enthusiastic and polished Front Office Coordinator to be the face of our premier aesthetic and surgical practice. This key role is perfect for someone who thrives in a fast-paced, patient-focused environment, has a keen eye for detail, and enjoys helping others feel confident and cared for.

As the first impression of our practice, you’ll be responsible for ensuring every patient experience is warm, seamless, and memorable - from check-in to check-out.

We provide comprehensive on-site training, making this an excellent opportunity for motivated individuals looking to begin or grow their career in a professional medical practice.

Join Our Award-Winning Team

Location: Alpharetta, GA

Hours: Monday-Friday | 9:00 AM - 5:00 PM

Benefits We Offer:

• 401(k)
• Health, Dental & Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Exclusive Employee Beauty Benefits & Discounts
• Positive, Supportive Team Culture

What You’ll Be Doing:

• Greet and assist patients with professionalism & positivity
• Manage patient check-in/check-out and appointment scheduling
• Answer phone calls, voicemails, and emails with exceptional service
• Provide information about our surgical and non-surgical facial procedures
• Verify patient information and maintain accurate records
• Handle payments and apply loyalty rewards
• Prepare superbills and assist with skincare inventory
• Support the team with administrative duties as needed

We’re Looking for Someone Who:

• Has a friendly, upbeat personality and enjoys interacting with people
• Is highly organized and can juggle multiple tasks efficiently
• Has strong communication and phone skills
• Is a team player with a professional appearance and attitude
• Is proficient in basic computer skills (word & excel); Nextech EMR and/or QuickBooks experience is a plus
• Has prior front office or customer service experience in a healthcare or aesthetic setting (preferred)