Front Office & Client Services Coordinator - Healthcare

T-and-N-Services-and-Solutions; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Job summary

T and N Services and Solutions is seeking an organized and detail-oriented front desk administrator to support our DC outpatient clinic. You will manage front-desk operations, scheduling, referrals, and client communications in a fast-paced medical setting.

Ideal candidates have 1.5+ years in administrative roles and experience in healthcare or behavioral health. This role requires independence, critical thinking, and a professional demeanor in English.

Qualifications

• High school diploma or GED required; higher education preferred.
• Satisfactory background check and clean driving record.
• 1.5+ years in administrative roles; healthcare/behavioral health experience preferred.
• Proficient in scheduling, MS Office, and written/verbal English.

Responsibilities

• Provide comprehensive admin support to ensure smooth clinic operations.
• Open and close the clinic daily; setup, cleaning, and breakdown.
• Schedule and confirm new and follow-up appointments.
• Manage referrals in trackers and EHR; ensure timely communication with care team.
• Answer calls and emails; create/distribute internal/external communications; screen referrals.
• Serve as point of contact for clients, staff, and external partners.
• Maintain office cleanliness; manage supplies; report repairs.
• Enter encounter notes daily; ensure confidentiality and compliance.

Skills

Scheduling

MS Office

Time management

Organization

Multitasking

English communication

Professionalism

Education

High school diploma or GED

Job description

T and N Services and Solutions is seeking an organized and detail-oriented front desk administrator to support our DC outpatient clinic. You will manage front-desk operations, scheduling, referrals, and client communications in a fast-paced medical setting.

Ideal candidates have 1.5+ years in administrative roles and experience in healthcare or behavioral health. This role requires independence, critical thinking, and a professional demeanor in English.