Front Office Clerk / Receptionist

Commonwealthhandtherapy; Lexington (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in physical therapy seeks a Full-Time Front Office Clerk/Receptionist in Lexington, KY. The role requires excellent customer service, organizational skills, and proficiency in MS Office. Candidates should have a high school diploma and two years of similar experience, providing a welcoming presence to clients and managing administrative duties efficiently.

Qualifications

• At least 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping.
• Excellent written and verbal communication skills.

Responsibilities

• Greet guests and provide them with superb customer service.
• Schedule future patients and set up electronic medical records.
• Monitor, organize, and forward emails.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Education

High school diploma

Tools

MS Office

Job description

Join to apply for the Front Office Clerk / Receptionist role at Commonwealth Hand & Physical Therapy.

Commonwealth Hand and Physical Therapy is looking for a Full-Time Front Office Clerk/Receptionist.

Job Description

• You will perform a range of duties including answering phone calls, managing the switchboard, and providing excellent customer service.
• Your central goal is to deliver outstanding customer support to our clients.
• As the ‘face’ of our company, the successful candidate should be presentable, friendly, and possess excellent people skills.
• You should have a talent for multi-tasking, with strong communication and organizational skills.

Responsibilities

• Greet guests and provide them with superb customer service.
• Keep the front desk neat, presentable, and stocked with supplies like pens, forms, and paper.
• Schedule future patients and set up electronic medical records, including scanning documents.
• Answer all client questions and incoming calls.
• Redirect calls and take messages as needed.
• Accept and distribute letters and packages.
• Monitor, organize, and forward emails.
• Track and order office supplies and equipment.
• Maintain records and files.

Requirements

• High school diploma or equivalent qualification.
• At least 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping.
• Excellent written and verbal communication skills.
• Strong organizational and multi-tasking abilities.
• Proficiency in MS Office programs.

Job Details

• Type: Full-Time, 40 hours/week.
• Schedule: Monday to Friday.

Location & Relocation

• Lexington, KY 40504: Must reliably commute or plan to relocate prior to starting.

Additional Requirements

• Must pass pre-employment check and drug test.

Experience

• Customer service: 1 year (preferred).

Work Location

Lexington, KY. Occasional coverage at other clinic locations may be required.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Physical, Occupational and Speech Therapists