Front Office Clerical Staff

SUNY Upstate Medical University; City of Syracuse (NY); Hybrid; USD 53,076,000 - 81,263,000; Full time

Job summary

MedBest Medical Management is seeking a friendly medical secretary to support front-desk operations at our Syracuse clinic. You will answer phones, check patients out, schedule visits, and collect co-pays, ensuring paperwork is complete at checkout.

Proficiency with EPIC EMR, broad insurance carrier knowledge, and strong customer service are essential. A high school diploma with related experience is preferred, with Monday–Friday hours 8:00am–4:30pm.

Qualifications

• High school diploma or equivalent and two years of directly related medical secretary/office experience.
• Will consider equivalent combination of education and experience.

Responsibilities

• Answering phones and triaging patient calls.
• Checking out patients and scheduling appointments.
• Collecting co-pays and ensuring paperwork at checkout.
• Proficient use of EPIC EMR for check-out and scheduling.
• Broad knowledge of insurance carriers; computer literate; self-starter.

Skills

Customer service

EPIC EMR

Insurance knowledge

Computer literacy

Self-motivated

Education

High school diploma or equivalent

2+ years medical secretary/office experience

Job description

Job Summary

Primary responsibilities are answering phones, checking-out patients, scheduling patients, collect co-pays and triaging patient phone calls. Proficient in utilizing EPIC EMR for patient check out, scheduling, scanning documents and ensures that patients have been given necessary paperwork at time of check out. Broad knowledge of all insurance carriers, computer literate, self-starter. Excellent customer service skills required.

Minimum Qualifications

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications

Work Days

Monday - Friday 8:00 am - 4:30 pm

Message to Applicants

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G3

$18.50 - $28.36

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office

MedBest Medical Management