Clerk

Upstate Medical University; City of Syracuse (NY); On-site; USD 22,386 - 34,784; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k funding

Tuition reimbursement

Paid time off

Paid sick leave

Floating holidays

Job summary

Upstate Medical University in Syracuse, New York, is seeking a clerical support professional. The position involves obtaining insurance authorizations for special testing, managing patient appointments, and performing various administrative tasks.

The ideal candidate has a high school diploma and two years of clerical experience in a medical setting, coupled with strong organizational and communication skills. Our benefits include health insurance, 401k eligibility, tuition reimbursement, and generous paid time off.

Qualifications

• Minimum of two years of clerical support experience, preferably in a medical setting.
• Strong computer skills, especially with MS Office applications.
• Excellent organizational, time management, and communication skills.

Responsibilities

• Obtain insurance authorizations for special testing.
• Manage referral work queue and follow up with outside offices.
• Schedule patient appointments and monitor incoming faxes.

Skills

Computer skills

Proficient with MS Office (Word, Excel)

Knowledge of EPIC

Organizational skills

Time management skills

Verbal and written communication

Education

High school diploma or equivalent

Job description

Job Summary

Main responsibilities include obtaining insurance authorizations for special testing and working the referral work queue, following up with outside offices to be sure patients receive their appropriate appointments. Answering phones and taking messages, monitoring incoming faxes, greeting visitors, checking patients in and out of appointments, scheduling patient appointments within our office, managing the no-show appointments and spreadsheet-making sure patients are not lost to follow-up, making appointment reminder calls and assisting with the incoming new patient referrals, other duties as assigned.

Minimum Qualifications

High school or equivalent and two years of clerical support experience, preferably in a medical setting. Computer skills, proficient with MS Office applications (Word, Excel). Knowledge of EPIC. Strong organizational and time management skills. Excellent verbal and written skills. Will consider equivalent combination of education and experience.

Work Days

Monday - Friday daytime hours

Message To Applicants

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

Compensation

G2: $16.25 - $25.25. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management