Front Desk Receptionist

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

SUNY Upstate Medical University in Syracuse, NY, is seeking a qualified medical office clerk to support patient check-in and billing activities. You will collect demographics, enter data into EPIC, obtain required signatures, and handle co-payments to ensure accurate daily totals.

The role emphasizes strong customer service, clerical experience in a medical setting, and the ability to balance payments with computer totals. Working hours are Monday through Friday, with 8-hour shifts.

Qualifications

• High School diploma or equivalent with 2 years of clerical medical billing experience.
• Experience with EPIC and patient payment processing.
• Strong customer service and data-entry skills.

Responsibilities

• Obtain patient demographics and enter into EPIC.
• Complete check-in process and collect co-payments.
• Balance daily payments with computer totals across patient accounts.

Skills

EPIC system

Medical billing

Data entry

Customer service

Education

High School diploma or equivalent

Tools

EPIC

Job description

Job Summary

Obtain patient demographic information and enter into EPIC system, complete check-in process, obtain required signatures and collect co-payments. Balance daily payment entries against daily computer totals for all activities on patient account. Miscellaneous tasks as assigned by supervisor. Broad knowledge of all insurance carriers, computer literate, self starter. Excellent customer service skills required. At least 1 year experience working in a medical office.

Minimum Qualifications

High School degree or equivalent and two years clerical support in a medical billing setting. Will consider equivalent combination of education and experience.

Work Days

M-F varying 8 hour shifts between 6:30am-5pm

Message to Applicants

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G3: $17.64 - $28.17

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office

MedBest Medical Management