Front Office & Care Coordinator — Mental Health

Geode Health Inc.

McKinney (TX)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Job summary

Geode Health in McKinney, TX is hiring a Practice Assistant to be the friendly first impression and to support both admin and clinical operations in a fast-paced outpatient mental health practice. You will manage front-office tasks, scheduling, referrals, billing, and patient communication while upholding HIPAA and delivering an exceptional patient experience.

This role requires strong organization and a passion for accessible mental healthcare.

Qualifications

1+ year of medical office or healthcare experience preferred.
Mental health or outpatient clinical experience preferred.
Excellent communication, customer service, and computer skills.
Comfortable answering the phone (firm expectation).
A self-starter, go-getter.
You excel at time management.
Comfortable learning new technology platforms/systems.
Associate or bachelor’s degree preferred.

Responsibilities

Serve as the welcoming first point of contact for patients.
Manage daily schedules, confirmations, cancellations, and waitlists.
Coordinate patient intake, referrals, authorizations, forms, and follow-up needs.
Maintain accurate patient records and support efficient workflows.
Collect payments and document co-pays and balances.
Maintain HIPAA compliance and assist during emergencies.