Front Office Beverly Hills

Clove Dental; Beverly Hills (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Hourly pay

Monthly bonus opportunities

Job summary

Clove Dental is seeking a Dental Front Office Lead for our Beverly Hills office. The role focuses on leading the front desk independently, managing patient flow, scheduling, and treatment planning support with PPO, Dentical, and HMO knowledge.

We offer hourly pay with opportunities to convert to full-time hours and monthly bonus opportunities based on performance and experience.

Qualifications

• Must have prior experience working in a dental office.
• Must have a High School Diploma or GED.
• Must have strong communication and organizational skills.
• Experience with Diamond Dental, Dentrix, Open Dental, or other Dental Practice Management Software.
• Good Telephone Etiquette
• Knowledge of basic office equipment (computer, internet, email, copy/fax, telephone).
• Open to work a minimum of 2 Saturdays per month.

Responsibilities

• Appointment scheduling and office flow management.
• Greeting and welcoming patients and managing recalls.
• Treatment presentation and planning handled independently.
• Insurance verification and co-payments.

Skills

Strong communication

Organizational skills

Telephone etiquette

Education

High School Diploma or GED

Tools

Diamond Dental

Dentrix

Open Dental

Job description

We are looking for a Dental Front Office Lead with significant dental experience and treatment planning knowledge (PPO, Dentical, HMO) for our office in Beverly Hills. Comfortable leading the office in the front independently. Pay is based on experience. Dental experience required.

Benefits:

• Hourly Pay - We offer hourly pay with many opportunities to gain full-time hours. Monthly bonus opportunities available!

Responsibilities:

• Appointment scheduling and office flow management
• Greeting and welcoming patients and managing recalls
• Treatment presentation and planning handled independently
• Insurance verification and co-payments

Qualifications:

• Must have prior experience working in a dental office.
• Must have a High School Diploma or GED
• Must have strong communication and organizational skills
• Experience with Diamond Dental, Dentrix, Open Dental, or other Dental Practice Management Software
• Good Telephone Etiquette
• Have knowledge of basic office equipment such as: computer, internet, email, copy and fax machines, and telephone.
• Open to work a minimum of 2 Saturdays per month.

Expectations of Performance:

• Customer Service - Manages difficult or emotional patient situations, responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interest; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; listens and responds constructively to other team members' ideas and proposals; is open with other team members about his/her concerns; expresses disagreement constructively.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities, supports affirmative action and respects diversity.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

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