Front Office Associate—Grow with a Clinician-Led Dental Team

Ideal Dental; Smyrna (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to join a clinician-led, fast-growing dental group that values patient-centered care. You will help deliver exceptional service to our guests and support the dental team with scheduling, communications, and office operations.

You will be part of a culture focused on innovation and growth, with training and resources to advance your career while making a real difference in the community.

Qualifications

• Welcoming guests with warm, friendly service.
• Excellent communication and customer service skills.
• Desire to serve and engage with guests to meet their needs.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.
• DeNovo Offices: New acquired offices may require travel.

Skills

Customer service

Communication

Guest relations

Job description

Ideal Dental is seeking a Front Office Associate to join a clinician-led, fast-growing dental group that values patient-centered care. You will help deliver exceptional service to our guests and support the dental team with scheduling, communications, and office operations.

You will be part of a culture focused on innovation and growth, with training and resources to advance your career while making a real difference in the community.