Front Office Assistant - GI / New Tampa

Orlando Health, Inc.; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Leadership development

Health & Vision benefits

Retirement match up to 5%

Paid parental leave

PTO & flexible leave

Fertility benefits

Adoption assistance

Backup care for dependents/pets

Job summary

Orlando Health Digestive Health Institute seeks a Front Office Assistant for the New Tampa GI location in Tampa, FL. Responsibilities include patient registration, scheduling, and referrals under supervision. Travel to Wiregrass and Carrollwood locations may be required.

Qualifications include a high school diploma, typing ~30 wpm, ICD & CPT knowledge, and two years of medical office experience. Opportunity for growth and comprehensive benefits are highlighted.

Qualifications

• High School diploma or equivalent.
• Typing speed around 30 wpm or proven proficiency with practice management software.
• Knowledge of ICD & CPT coding.
• Two years of medical office experience.

Responsibilities

• Adheres to policy, procedures, value statements and Commitment to Excellence standards.
• Handle multiple tasks, answer calls, file lab reports and medical records per policies.
• Perform word processing and spreadsheet data entry.
• Performs charge entry and cash handling.
• Liaise between physician, patient and insurance for referrals/authorizations.
• Maintain attendance and comply with policies.
• Participate in Quality Assurance and Quality Indicator activities.
• Be aware of legal issues and patient rights and regulatory compliance.
• Maintain a clean, safe, organized office.
• Assist office billing service as requested.

Skills

Typing speed 30 wpm

Medical office experience

ICD & CPT knowledge

Education

High School diploma or equivalent

Tools

Practice management software

Job description

Position Summary

Orlando Health Digestive Health Institute

Job Title: Front Office Assistant

Schedule Hours: Monday - Thursday 7:00am-4:00PM & Fridays 7am - 12pm

Department: New Tampa GI

Location: 14547 Bruce B Downs Blvd Tampa FL 33613

**possible travel to Wiregrass and Carrollwood locations**

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

Financial & Retirement – Up to 5% employer match on retirement contributions.

Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

What You Will Do

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

updated: 10/01/2026