Front Office Assistant - Express Care - Float Rutland/ Castleton

About CHCRR; Bomoseen (VT); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Shift differential incentives

Work Life Balance

Generous Time Off

Medical, dental, and vision insurance

Health savings account option

403 (b) retirement savings plan

Wellness Program

Job summary

Community Health in Rutland/Region is seeking a Front Office Admin to be the first contact for patients, handling scheduling, registration, and billing support. The role floats between Rutland and Castleton Express care with evening hours, typically 4:30pm–8:00pm on weekdays and one 12-hour weekend shift.

Part-time with potential for more; position eligible for shift differential incentives and a team-focused work environment serving both insured and uninsured patients.

Qualifications

• High School Diploma or equivalent.
• Prior office experience, preferably in a medical setting.
• Basic knowledge of computer skills.
• Basic medical terminology preferred.

Responsibilities

• Answers the telephone.
• Schedules appointments.
• Directs calls to appropriate staff.
• Provides information as needed.
• Directs customers to appropriate staff.
• Registers patients.
• Enters or updates patient information in computer.

Skills

Phone etiquette

Office experience

Basic computer skills

Medical terminology

Education

High School Diploma or equivalent

Job description

COMMUNITY HEALTH:

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

ABOUT THE ROLE:

Front Office Admin provide initial contact between the patient and the office. Responsibilities include coordinating patient care through scheduling, registration, file maintenance and billing procedures.

This is a part time position (20 hours a week with possibility for more) that will float between Rutland and Castleton Express care. Hours will be evening hours approximately 4:30pm - 8:00pm a few weekdays plus (1) 12 hour shift on Saturday or Sunday.

This position is eligible for shift differential incentives.

FUNCTIONS OF THE POSITION:

• Answers the telephone.
• Schedules appointments.
• Directs calls to appropriate staff.
• Provides appropriate information as needed.
• Directs customers to appropriate staff.
• Registers patients.
• Enters or updates patient information in computer.

SKILLS REQUIRED FOR SUCCESS:

• High School Diploma or equivalent.
• Prior office experience preferably in a medical setting.
• Basic knowledge of computer skills.
• Basic medical terminology preferred.

HOW WE SUPPORT YOU:

• Work Life Balance
• Generous Time Off
• Medical, dental, and vision insurance.
• Health savings account option.
• Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
• Comprehensive Wellness Program.