Front Office Assistant

Hera Women's Health; Town of Texas (WI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO & holidays

Life & disability

Job summary

Hera Women's Health in Las Vegas, NV is seeking a Front Office Assistant to join our high-risk pregnancy center team. As the first point of contact, you will greet patients, process check-ins, manage appointments, and handle patient information in the EHR.

The role requires 1–2 years medical office experience, knowledge of EHR systems (AthenaOne preferred), and strong communication skills to support a welcoming, efficient front desk.

Qualifications

• 1–2 years of medical office experience.
• Experience with Electronic Health Records (EHR) systems — AthenaOne preferred.
• Knowledge of medical terminology.
• Excellent communication and customer service skills.
• Ability to multitask and work well under pressure.

Responsibilities

• Greet patients and process check-in/check-out.
• Enter and update patient demographics and insurance information in the electronic health record (EHR).
• Answer phones, schedule appointments, and manage messages.
• Collect co-pays.
• Perform other various front office duties as assigned.

Skills

Excellent communication

Customer service

Multitasking

Work well under pressure

Tools

AthenaOne

Job description

Job Title: Front Office Assistant
Location : Las Vegas, NV
Employment Type : Full-Time

About Us:
The High Risk Pregnancy Center is a well-established maternal-fetal medicine private practice dedicated to providing specialized care for high-risk pregnancies. Our team is committed to leading the way in compassion, innovation, and excellence in patient care. By combining advanced technology with a patient-centered approach, we support expectant mothers and their families. We are currently seeking a Front Office Assistant to join our Henderson team and contribute to the exceptional experience we provide to every patient.

Position Summary:
The Front Office Assistant serves as the first point of contact for patients, providing exceptional service and ensuring an efficient, welcoming front office experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.

Duties and Responsibilities

• Greet patients and process check-in/check-out.
• Enter and update patient demographics and insurance information in the electronic health record (EHR).
• Answer phones, schedule appointments, and manage messages.
• Collect co-pays.
• Perform other various front office duties as assigned.

Requirements

• 1–2 years of medical office experience required.
• Experience with Electronic Health Records (EHR) systems — AthenaOne preferred.
• Knowledge of medical terminology.
• Excellent communication and customer service skills.
• Ability to multitask and work well under pressure.

Benefits

• Medical, dental, and vision insurance
• 401(k) with employer matching after 1 year of service
• Paid time off (PTO) and holidays
• Life, disability, and employee assistance benefits
• Supportive, collaborative team environment

Hera Women's Health

We help you deliver better obstetrical outcomes for women and babies.

Hera Women's Health is a national collaborative of leading women's healthcare providers focused on data-driven, outcome-oriented care that enhances the value of women’s health practices.