Assistant Office Manager

North American Dental Group; Old Saybrook (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance (x

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group is seeking an Assistant Office Manager for our Connecticut practice. You will support daily operations, ensure excellent patient care, and help drive an efficient office environment.

The role involves scheduling, billing, insurance verification, and leading front-office activities. Ideal candidates bring 1-2 years in dental/healthcare, strong computer skills, and reliable attendance.

Qualifications

• Experience in dental/healthcare admin roles or fast-paced customer service.
• 1–2 years in dental/healthcare settings.
• Prior management experience supervising eight or more employees.
• Strong computer skills and ability to learn new software.
• Experience with Medicare/Medicaid or dental insurance preferred.
• Excellent attendance and reliability.
• Outstanding customer service skills.

Responsibilities

• Assist with patient chart audits to ensure documentation aligns with treatment plans.
• Coordinate scheduling, payments, and insurance verification for patients.
• Support team communication in a fast-paced environment under the office manager.
• Maintain a positive attitude; fill in for the office manager when needed.
• Contribute to office efficiency and patient experience.

Skills

Dental/Healthcare management

Team leadership

Customer service excellence

Microsoft Office proficiency

Insurance verification familiarity

Education

High School Diploma or GED

Tools

Microsoft Office

Dental practice software

Job description

Overview

Assistant Office Manager

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

Smiling from Open to Close

Monday-Wednesday: 8:00 am - 5:00 pm

Thursday: 10:00 am - 7:00 pmFriday: 8:00 am - 3:00 pm

Responsibilities

Skills Required to Make a Great “Impression” on Our Team

• Demonstrate problem solving skills and improve office efficiency by assisting with patient chart audits to ensure proper documentation and consistency with patients’ treatment plan
• Effectively engage in teamwork and communication skills in an exciting, engaging, and fast-paced atmosphere while working under direction of our office manager
• Exhibit adaptability and dependability while coordinating scheduling, payments, and insurance verification for the best patients around
• Bring a great attitude to our office that will allow you to connect and form valuable relationships with our team and patients alike
• Practice flexibility, filling in for office manager when needed

Qualifications

So How Can You “Fill” This Role?

• Experience managing in dental, healthcare and or another fast-paced, highly interactive customer service atmosphere
• 1-2 years of experience in a Dental or Healthcare setting
• Prior Management expereince or expereince managing at least 8 employees
• Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs
• Experience or prior experience with Medicare, Medicaid, or other medical/dental insurance
• Great Attendance and Reliability are a must
• Outstanding Customer Service skills are a must

Benefits

• Health, Dental and Vision Insurance (Full-time employees)
• Healthcare Spending Account
• Paid Time Off
• 401k
• Voluntary Life & Disability Insurance
• Employee Assistance Program
• Referral Program
• Employee Discount Program

Ready to Come “Bond” With Our Team?

• Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We’re constantly growing and want you to join our practice.
• If you are professional and organized yet outgoing, adaptable, and energetic, you’ll fit right in.
• Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there’s a spot for you at our practice. We’re excited to hear from you!

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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