Front Office Assistant

Uniting Holding; Los Angeles (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

SHIK Innovation Group is seeking a professional Front Office Assistant to support daily office operations, customer engagement, and business development activities. You will greet visitors, respond to inquiries, provide information about products and services, and help generate leads.

The role emphasizes strong communication, organization, and a friendly, client-focused attitude. You will participate in ongoing training and help maintain a welcoming, efficient front office environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Friendly, professional, and customer-focused attitude.
• Strong attention to detail.
• Comfortable handling multiple responsibilities.
• Reliable, adaptable, and self-motivated.
• Experience in customer service, sales, retail, hospitality, or office administration is a plus but not required.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Answer phone calls and respond to customer inquiries.
• Provide information about products, services, and promotional opportunities.
• Identify customer needs and direct them toward appropriate solutions.
• Support customer engagement and lead generation activities.
• Support sales opportunities generated through customer interactions.
• Prepare promotional materials and office resources.
• Maintain an organized and professional front office environment.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Customer-focused

Education

High school diploma or equivalent

Job description

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a professional and organized Front Office Assistant to support daily office operations, customer engagement, and business development activities. This role is ideal for individuals who enjoy interacting with customers, providing information, maintaining organized records, and contributing to a welcoming and productive workplace.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.

• Answer phone calls and respond to customer inquiries.

• Provide information about products, services, and promotional opportunities.

• Identify customer needs and direct them toward appropriate solutions.

• Support customer engagement and lead generation activities.

• Support sales opportunities generated through customer interactions.

• Prepare promotional materials and office resources.

• Maintain an organized and professional front office environment.

• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.

• Strong communication and interpersonal skills.

• Excellent organizational and time management abilities.

• Friendly, professional, and customer-focused attitude.

• Strong attention to detail.

• Comfortable handling multiple responsibilities.

• Reliable, adaptable, and self-motivated.

• Previous experience in customer service, sales, retail, hospitality, or office administration is a plus but not required.