Front Office Assistant

MedLink Georgia; Cleveland (GA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career growth

Meaningful work

Job summary

MedLink GA is seeking a reliable Front Office Assistant to be the first point of contact, delivering welcoming, efficient, and organized front desk support for patients.

You will greet patients, handle check-in/out, schedule visits, verify insurance, collect payments, and maintain records with HIPAA compliance in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Experience in medical front office or customer service preferred.
• Familiarity with electronic medical records (eClinicalWorks a plus).
• Strong communication, organizational and multitasking skills.
• Ability to work well under pressure in a fast-paced environment.
• Bilingual English/Spanish is required.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Manage check-in and check-out processes.
• Schedule and confirm patient appointments.
• Verify insurance coverage and update patient records.
• Collect co-pays and outstanding balances.
• Answer multi-line phone system and route calls appropriately.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Support clinic operations by collaborating with providers and clinical staff.

Skills

Bilingual

Strong communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

eClinicalWorks

Job description

About Us

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia.

Location

Cleveland, Georgia

Job Type

Full-time

Company

MedLink Georgia

About Us

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia.

Front Office Assistant

We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community.

Position Overview

MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage check-in and check-out processes
• Schedule and confirm patient appointments
• Verify insurance coverage and update patient records
• Collect co-pays and outstanding balances
• Answer multi-line phone system and route calls appropriately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Support clinic operations by collaborating with providers and clinical staff

Qualifications

• High school diploma or equivalent required
• Previous experience in a medical front office or customer service role preferred
• Familiarity with electronic medical records (eClinicalWorks experience is a plus)
• Strong communication, organizational, and multitasking skills
• Ability to work well under pressure in a fast-paced environment
• Bilingual (English/Spanish) is required

Why Join MedLink GA?

• Competitive salary & benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth
• Meaningful work serving the local community
• Join us at MedLink GA and make a difference in patient care!
• Competitive salary & benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth
• Meaningful work serving the local community

Join us at MedLink GA and make a difference in patient care!

Salary: $16 - $17 per hour