Front Office and Attendance Assistant at a Classical Charter Sch

Ascent Classical Academy of Grand Junction; Grand Junction (CO); On-site; USD 36,000 - 46,000; Full time

Job summary

Ascent Classical Academy of Grand Junction seeks a Front Office/Attendance Assistant to be the first point of contact for families and staff. The role emphasizes customer service and accurate attendance reporting, in a collaborative school environment.

The successful candidate will handle inquiries, screen calls, and support attendance processes, working with the Registrar and Dean of Operations to ensure smooth operations during an extended year calendar.

Qualifications

• Excellent interpersonal, oral, and written communication skills.
• Ability to manage attendance data accurately and timely.
• Professional demeanor and strong customer service orientation.

Responsibilities

• Front desk communications with families and staff.
• Screen and route calls; assist with attendance processes.
• Collaborate with Registrar and Dean of Operations for attendance reporting.

Skills

Excellent interpersonal communication

Oral and written communication

Customer service

Data management

English proficiency

Education

Associate's degree or equivalent preferred

Job description

Job Title:

Front Office/Attendance Assistant

Location:

Ascent Classical Academy of Grand Junction-(ACAGJ)

FLSA Status:

Non-Exempt

Reports to:

Dean of Operations

Work Hours/Days:

Extended year calendar; typical school hours and days; attendance at all faculty meetings and professional development days; additional participation in some training events also required

As a key member of the front office team, the Front Office/Attendance Secretary plays a highly visible and important role in the school, communicating frequently with families, and serving as a liaison between students, families and staff. This position requires superior customer service and data management skills, ensuring that daily attendance is reported accurately in a timely manner. This position is also required to work closely and collaboratively with all campus employees.

We are looking for someone with high standards of excellence, a professional demeanor, and a can-die attitude to join our team and to help us build for the future. The ideal candidate will be a results-driven team player with the capacity to manage multiple projects and thrive in a dynamic environment.

Essential Functions:

• Promote the school's mission and vision for classical education
• Initiate and receive all telephone calls to the main line; screen and route calls as directed
• Respond to inquiries and provide student attendance and other information to personnel, parents, and outside agencies
• Assist students, staff, and visitors in the front office
• Regularly run security checks through Raptor on all individuals entering the building
• Provide support for daily attendance activities and update attendance data for required reporting
• Process and verify student absence information from parents, teachers, and others
• Issue admittance forms to students who are late or returning from absence
• Perform a variety of clerical duties and record-keeping activities
• Complete a Deposit Slip per Finance Department's requirements of all cash and checks received and take to bank
• Refer questions or concerns regarding school attendance to the Registrar or Dean of Students
• Complete all required training and provide documentation as well as official college transcripts within 90 days of hire date
• Demonstrate consistent and reliable attendance by adhering to assigned work hours, reporting on time, and following proper procedures for absences or tardiness to ensure minimal disruption to students, colleagues, and school operations
• Demonstrate proficiency in both written and spoken English to effectively perform their job responsibilities and communicate in the workplace
• Perform other duties as assigned

Requirements:

• Commitment to the mission and vision of Ascent Classical Academy of Grand Junction
• Commitment to high moral character necessary to sustain ordered liberty and constitutional self-government
• Excellent interpersonal, oral, and written communication skills
• Proven ability to work in a fast-paced and deadline-oriented environment
• Ability to work both independently and as part of a team
• Ability to develop positive and professional relationships with students, parents, and colleagues
• Creative problem-solving skills
• Adherence to all ACACS policies, including but not limited to the Employee Handbook, Family Handbook, and all applicable school and board policies

Preferred skills/abilities:

• Associate's degree or equivalent preferred
• School experience

Physical Requirements:

• Must be able to lift up to 15 pounds
• Must be able to traverse the classroom and the school
• Prolonged periods of sitting at a desk, working on a computer
• Must be able to supervise outdoor duties

Mandatory Background Checks:

In alignment with our commitment to student safety, all candidates are required to undergo a comprehensive background check, which includes reviewing criminal records and will require fingerprinting. Please be aware that certain findings in the background check may disqualify a candidate from employment in a school setting. These may include, but are not limited to:

• Convictions for violent crimes, such as assault or domestic violence.
• Convictions for offenses against children, including abuse or endangerment.
• Drug-related offenses, particularly those involving the distribution or trafficking of controlled substances.
• Certain felony convictions, depending on their nature and recency.
• History of certain misdemeanors that may raise concerns about a candidate's suitability for working in an educational environment. Submission of this application signifies your consent to this process and understanding of these criteria.

Verification of Qualifications: For roles that demand specific qualifications or certifications (such as teaching credentials), you will be asked to provide verifiable proof. We also conduct reference checks to validate your professional history and qualifications

Adherence to Colorado Education Laws: Our recruitment process strictly follows the guidelines and regulations set forth by the Colorado Department of Education. We expect all applicants to be familiar with and adhere to these standards.

This employer utilizes E-Verify