Front Office Agent Zürich West (f/m/d)

Accor Hotels; Lincoln (NE); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hospitality team where your personality is valued as much as your experience. This exciting role at a renowned hotel allows you to work just four days a week, giving you ample time to enjoy life outside of work. You will be at the heart of guest interactions, ensuring every visitor feels welcomed and excited about their stay. With opportunities for personal growth, generous discounts, and a fun work environment, this position is perfect for those looking to balance work and life while making a real impact in the hospitality industry.

Benefits

4-day work week

Free stays at 25hours Hotels

Public transport allowance

Discounts at bars and restaurants

Flexible part-time options

Staff parties

Qualifications

• Completed hospitality training and has professional experience at the front office.
• Ability to inspire both guests and fellow staff.

Responsibilities

• Ensure guests are happy and enthusiastic during their stay.
• Manage reception duties efficiently, even during peak times.

Skills

Fluent in German

Fluent in English

Hospitality training

Customer service

Education

Hospitality training

Job description

Company Description

From check-in to “See you again”: our team at the 25hours Hotel Zürich West reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office team!

COME AS YOU ARE & SHOW HOW YOU CARE...

... in a 4-day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like?

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic.

• You’ll always keep your cool – even when all the guests turn up to check in at the same time.

• You’ll make sure things run smoothly when guests arrive at the hotel reception.

• You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up.

Qualifications

Your personality counts more than your CV...

• You've completed hospitality training, gained some professional experience at the front office, and speak fluent German and English. Additional languages are advantageous.

• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.

• You’re a doer – and even if you do it wrong sometimes, you openly admit it.

• You’re not just bringing your abilities, but also your character.

Additional Information

What’s in it for you...

• Only work 4 days a week as a full-time team member.

• Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as an employee.

• Get an extra allowance for traveling by public transport and take advantage of fantastic offers from our cooperative partners!

• Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.

• Benefit from great offers from our numerous cooperation partners.

• Reconcile your personal situation with work - we are open to part-time employment and other adjustments.

• Be part of our hilarious staff parties and much more...