FT Host Rules Regs

FAIRMONT; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant rooftop pool team at a leading hospitality establishment, where you will provide exceptional service and create memorable experiences for guests. As a Pool Host, you'll engage with patrons, assist them with menu selections, and ensure a welcoming atmosphere. This role offers the chance to work in a dynamic environment with opportunities for personal growth and development. With a commitment to diversity and inclusion, the company fosters a supportive team culture, ensuring every team member feels valued. Take your career to new heights while being part of a dedicated team that prioritizes guest satisfaction.

Benefits

Paid Time Off

Medical, Dental and Vision Insurance

401K

Complimentary Shift Meal

Employee Benefit Card

Learning Programs

Educational Assistance

Corporate Social Responsibility Activities

Qualifications

• Previous service experience is an asset.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Offer a professional, friendly greeting and engaging service.
• Assist guests with food and beverage menu items.
• Follow safety and sanitation policies when handling food.

Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Problem Solving

Teamwork

Job description

Job Description

Join the Rules & Regs Pool team at Fairmont Austin as Pool Host. Rules & Regs Pool is an outdoor pool and bar located on the rooftop of the 7th floor of Fairmont Austin, with panoramic views of Lady Bird Lake and the Austin skyline. This refreshing respite is open 7 days a week, offering light fare throughout the day, accompanied by a signature list of unique cocktails hand-crafted by friendly mixologists. Rules & Regs Pool is a haven for those looking for serious relaxation with 14 well-appointed cabanas, two heated pools and a spacious Jacuzzi.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications:
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous service experience an asset Excellent communication and organizational skills
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This position requires:

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V