Front Office Agent - Full-Time

Hyatt Hotels Corporation; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Front Office Associate, where your passion for customer service will shine. In this dynamic role, you'll manage guest registrations, engage in meaningful interactions, and represent the hotel with pride. Enjoy a supportive work culture with opportunities for growth and global career advancement. With perks like free meals, discounted hotel stays, and generous PTO, this position offers a rewarding environment to thrive in. If you're ready to make a difference and elevate guest experiences, we want to hear from you!

Benefits

Free meals in the colleague cafeteria

Free on-site parking

Discounted hotel stays

Flexible Spending Account

Retirement Savings Plan

Basic Life Insurance

Generous PTO

Opportunities for global career advancement

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Manage guest registration and communicate hotel services.
• Engage in casual conversations to enhance guest experience.
• Process payments and respond to guest inquiries.

Skills

Customer Service

Communication Skills

Problem Solving

Job description

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks pay off.

About Hyatt Regency Frisco

Hyatt Regency Frisco is conveniently located 25 minutes north of Dallas, featuring 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX, at the Stonebriar Centre, just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, and many entertainment and dining options.

Front Office Associate Responsibilities

1. Manage guest registration and communicate hotel services and promotions.
2. Engage in casual conversations, impacting the guest experience positively.
3. Process payments and respond to guest inquiries.
4. Represent Hyatt as the face of the hotel.

This full-time position requires open availability, including mornings, evenings, weekends, and holidays.

Why Work at Hyatt?

• Free meals in the colleague cafeteria for every shift.
• Free on-site parking.
• Discounted and complimentary hotel stays.
• Flexible Spending Account (full-time employees).
• Retirement Savings Plan.
• Basic Life Insurance.
• Generous PTO.
• Opportunities for global career advancement with Hyatt Hotels and Resorts.

Hyatt fosters an environment demanding exceptional performance with rewarding career opportunities, job enrichment, and a supportive work culture. If you're ready for this challenge, we want to hear from you.

All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Qualifications

• A genuine desire to satisfy others in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to stand for long periods.
• Previous customer service experience required.

Use your hotel experience to make a difference at Hyatt. For immediate consideration, click "Apply Now" on the Hyatt Careers Site to submit your application for the Front Office Associate position.