Front Office Agent Courtyard by Marriott Pittsburgh University Center (Oakland) ** Free Parking[...]

Concord Hospitality Enterprises; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a Front Office Agent to join their dynamic team. This role is perfect for individuals who thrive in a fast-paced environment and enjoy providing exceptional customer service. You'll be responsible for assisting guests, handling payments, and ensuring a welcoming atmosphere. With opportunities for growth and a supportive team culture, this position offers a unique chance to develop your career in the hospitality sector. If you're passionate about exceeding guest expectations and want to be part of a fun and engaging workplace, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Tuition Assistance

Discounted Hotel Rates

Training Opportunities

Career Growth

Qualifications

• Ability to assist guests efficiently and courteously.
• Knowledge of hotel safety and emergency procedures.

Responsibilities

• Assist guests with inquiries and concerns professionally.
• Handle guest payments and maintain cash handling procedures.
• Communicate effectively with team regarding guest feedback.

Skills

Customer Service

Cash Handling

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Front Office Agent at Courtyard by Marriott Pittsburgh University Center (Oakland) - Free Parking and Meals Provided Daily

Join us to apply for the Front Office Agent role at Concord Hospitality Enterprises.

Job Details

Posted 2 days ago. Be among the first 25 applicants.

Responsibilities include:

• Assisting guests efficiently, courteously, and professionally at all times
• Maintaining a high level of service and hospitality
• Dealing promptly and effectively with guest concerns to ensure satisfaction
• Posting guest charges, collecting payments, and following cash handling procedures
• Handling guest mail and messages with privacy and professionalism
• Being knowledgeable about the hotel brand and programs (travel, special offers)
• Communicating effectively with departments and management regarding guest comments and concerns
• Responding quickly to calls, visitors, and team members needing front desk assistance
• Knowing hotel safety and emergency procedures
• Physical ability to push, pull, and lift up to 10 lbs

Role Details

Rate of Pay: $16/hr

Benefits (Full-Time Employees): Medical, dental, vision, life insurance, disability options, 401K, tuition assistance, discounted hotel rates, training, and career growth opportunities.

We value pride in your work, the hotel, and exceeding guest expectations. If this describes you, contact us now!

Seeking growth and a fun team environment? We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality

Referrals increase your chances of interviewing at Concord Hospitality Enterprises. Get notified about new Front Office Agent jobs in Pittsburgh, PA.