Front Office Administrator – Auto Repair Shop (On-site)

Burns' Auto Repair; Pennsylvania; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Burns Auto Repair in Newtown, PA is seeking an Office Administrator to be the front line of our shop. You will answer calls, greet customers, and keep the front office organized while coordinating repair orders with technicians.

Ideal candidates are strong communicators with computer skills and a detail-oriented mindset. Automotive knowledge is a plus but not required; on-site, Monday–Friday schedule.

Qualifications

• Strong customer service and communication skills with a friendly, professional phone presence.
• Very comfortable working on a computer and with common office software (email, spreadsheets, scheduling tools).
• Experience with Microsoft Word and Excel.

Responsabilités

• Answer incoming phone calls and serve as the primary point of contact for customers.
• Greet customers and communicate clearly about their vehicle service and repairs.
• Write up repair orders and coordinate them with technicians.
• Assemble invoices, process payments, and mark invoices for payment.
• Order parts and coordinate with vendors as needed.
• Maintain accurate records, files, and customer information.
• Keep office equipment and supplies organized and functional.
• Support clear communication between customers and the repair team.
• Provide light IT support and technical problem-solving around the office (a plus, not a requirement).

Connaissances

Customer service

Communication

Computer literacy

Attention to detail

Data entry

Team collaboration

Formation

High school diploma or equivalent

College degree (optional)

Outils

Microsoft Word

Microsoft Excel

Canva

Description du poste

Burns Auto Repair in Newtown, PA is seeking an Office Administrator to be the front line of our shop. You will answer calls, greet customers, and keep the front office organized while coordinating repair orders with technicians.

Ideal candidates are strong communicators with computer skills and a detail-oriented mindset. Automotive knowledge is a plus but not required; on-site, Monday–Friday schedule.