Front Office Administrative Assistant

Doyle Family Dentistry; Rock Ledge Estates (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Training & development

Paid time off

Job summary

Doyle Family Dentistry in Ooltewah, TN is looking for a friendly and organized Front Office Administrative Assistant to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your people skills and attention to detail will make a real difference every day.

You will greet patients, schedule appointments, verify insurance, and coordinate with clinical staff to ensure smooth daily operations while maintaining accurate records and

Qualifications

• Prior front desk or administrative experience in a dental/medical setting preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft) is a plus.
• Strong communication and interpersonal skills with a patient-first attitude.
• Organized with ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office and Google Workspace.

Responsibilities

• Greet and check in patients, creating a welcoming front office experience.
• Schedule and confirm patient appointments using dental practice management software.
• Answer calls, respond to inquiries, and manage patient communications.
• Verify dental insurance benefits and assist with billing and payments.
• Maintain accurate patient records and medical histories.
• Coordinate with clinical staff to ensure smooth patient flow.
• Handle administrative tasks including filing, data entry, and office correspondence.

Skills

Customer service

Communication skills

Multitasking

Team player

Organizational skills

People skills

Tools

Dentrix

Eaglesoft

Microsoft Office

Google Workspace

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Training & development
• Paid time off

About the Role:

Doyle Family Dentistry in Ooltewah, TN is looking for a friendly and organized Front Office Administrative Assistant to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your people skills and attention to detail will make a real difference every single day.

Responsibilities:

• Greet and check in patients, creating a warm and welcoming front office experience
• Schedule and confirm patient appointments using dental practice management software eaglesoft
• Answer incoming phone calls, respond to inquiries, and manage patient communications
• Verify dental insurance benefits and assist patients with billing and payment processing
• Maintain accurate and up-to-date patient records and medical histories
• Coordinate with clinical staff to ensure smooth patient flow throughout the day
• Handle administrative tasks including filing, data entry, and office correspondence

Requirements:

• Prior experience in a dental or medical front office setting preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar) a plus
• Strong communication and interpersonal skills with a patient-first attitude
• Knowledge of dental insurance verification and billing processes (preferred but not required)
• Highly organized with the ability to multitask in a fast-paced environment
• Proficient in basic computer applications including Microsoft Office as well as Google Workspace
• Professional, dependable, and a true team player

About Us:

Doyle Family Dentistry is a trusted dental practice proudly serving the Ooltewah, TN community with compassionate, high-quality care for patients of all ages. Our patients love us for our friendly atmosphere, gentle approach, and commitment to making every visit a positive experience. We take pride in building a supportive team environment where every staff member is valued and empowered to grow.