Front Office

Imagen Dental Partners; Grants Pass (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) with employer match

PTO and holidays

Medical, vision, life insurance anddis

Disability plans

Wellness program

Comprehensive benefits for you and/or;

Job summary

Imagen Dental Partners in Grants Pass, Oregon, is seeking a Front Office Coordinator to be the friendly first contact for patients and the gateway to an exceptional dental experience.

You will greet patients, schedule appointments, manage documents, and build a welcoming, efficient front desk that supports a seamless patient journey. If you have 3+ years in dental or high-end customer service and a High School diploma, we offer competitive hourly pay, benefits, and opportunities to grow.

Qualifications

• 3+ years of experience in a dental/medical office or high-end customer service role.
• Proven experience going above and beyond for customers or patients.
• Proven track record of meeting and exceeding goals with initiative.
• Natural problem-solving skills and adaptability to learn in a dynamic dental environment.
• High school diploma or GED.

Responsibilities

• Welcome and warmly greet every patient with genuine enthusiasm — you'll be the heart and soul of their dental visit.
• Build efficient, patient-friendly schedules that keep our practice running smoothly while maximizing patient satisfaction.
• Manage patient documents and records.
• Build meaningful connections and foster patient loyalty through consistently exceptional, compassionate interactions.

Skills

Customer service

Problem solving

Communication

Goal oriented

Education

High school diploma or GED

Tools

Dentrix

Eaglesoft

Curve

MacPractice

Job description

General Overview

Are you passionate about helping people feel welcome, cared for, and confident? Join our thriving dental team as a Front Office Coordinator, where you'll be the first smile patients see and the authentic gateway to creating an exceptional dental experience that transforms lives.

At our practice, we believe every patient deserves outstanding care from the moment they walk through our doors. As the heart of our front office team, you'll play a vital role in creating memorable patient experiences, building genuine relationships, and empowering our community to achieve healthier, happier smiles.

Why You'll Love Working Here

Welcome to Grants Pass, Oregon — a hidden gem nestled in stunning natural beauty where adventure and community thrive! Imagine your days filled with world-class hiking, heart-pounding Rogue River rafting, wine-tasting experiences, and vibrant downtown exploration featuring unique local shops and restaurants. Here, you'll experience an exceptional quality of life, genuine connections, and the perfect balance between professional growth and outdoor passion.

What we’ll offer you:

• $20-25/hour based on experience
• 401(k) with employer match to grow your future
• PTO and holidays
• Medical, vision, life insurance and disability plans, as well as wellness program
• Comprehensive benefits and perks for you, your family, and even your furry friends

Schedule:

Choose between a Monday-Thursday or Tuesday-Friday shift that fits your lifestyle perfectly.

Responsibilities

As our Front Office Coordinator, you will:

• Welcome and warmly greet every patient with genuine enthusiasm — you'll be the heart and soul of their dental visit.
• Build efficient, patient-friendly schedules that keep our practice running smoothly while maximizing patient satisfaction.
• Manage patient documents and records.
• Build meaningful connections and foster patient loyalty through consistently exceptional, compassionate interactions.

Qualifications

Required Qualifications:

• 3+ years of experience in a dental office, medical office, or high-end customer service role where you thrived in a fast-paced, dynamic environment
• Proven experience going above and beyond for customers or patients
• A proven track record of consistently meeting and exceeding goals with excellence and initiative
• Natural problem-solving skills and the adaptability to learn, innovate, and grow in a dynamic dental environment
• High school diploma or GED

Preferred Qualifications:

• Working knowledge of dental operations and practice management
• Technical expertise in dental insurance benefits
• Experience with Dental Software such as Dentrix, Eaglesoft dental software, Curve or MacPractice

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.