Front of the House Manager: Chick-fil-A opening soon in Campus Martius

Apply Now; Richmond (IN); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Paid time off

Employee discounts

Résumé du poste

Chick-fil-A Campus Martius is seeking a Front of the House Manager to lead the dining area’s daily operations at our new location. You will ensure guests receive exceptional service, maintain a welcoming environment, and oversee scheduling, training, and staff development.

As a key member of the opening team, you will collaborate with kitchen staff, uphold health and safety standards, analyze service metrics, and contribute to promotional events that engage the community and drive sales.

Qualifications

• Previous managerial experience in restaurant or hospitality preferred.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proven problem-solving skills and handling customer feedback promptly.
• Flexibility to work varying shifts including weekends and holidays.
• Commitment to fostering an inclusive and supportive work environment.

Responsabilités

• Lead and inspire front-of-house staff.
• Ensure exceptional guest experiences with hospitality and service excellence.
• Manage front-of-house operations including scheduling, staffing, and inventory.
• Train, develop, and mentor team to meet Chick-fil-A’s service standards and expectations.
• Collaborate with kitchen staff to maintain seamless service and resolve issues.
• Uphold health, safety, and food quality standards in compliance with guidelines.
• Track and analyze service metrics to drive high performance and improvement.
• Assist in marketing initiatives and promotional events to boost engagement and sales.

Connaissances

Leadership

Interpersonal skills

Organization

Multitasking

Problem-solving

Flexibility

Inclusive environment

Description du poste

Job Title

**Job Title: Front of the House Manager**

Location

**Location:** Chick-fil-A, Campus Martius

Job Description

Join the dynamic team at Chick-fil-A as a Front of the House Manager at our new location opening soon in Campus Martius. We are seeking an enthusiastic and dedicated individual to ensure our guests receive exceptional service, maintain a welcoming environment, and oversee the daily operations of our dining area.

Key Responsibilities

• - Lead and inspire a team of front-of-house staff members, fostering a positive and efficient working environment.
• - Ensure exceptional guest experiences by promoting a culture of hospitality and service excellence.
• - Manage front-of-house operations including scheduling, staffing, and inventory control.
• - Train, develop, and mentor team members to meet Chick-fil-A’s service standards and operational expectations.
• - Collaborate with the kitchen staff to maintain seamless service, address customer concerns, and resolve any issues efficiently.
• - Uphold and enforce all health, safety, and food quality standards in compliance with company and regulatory guidelines.
• - Track and analyze service metrics to maintain high performance and drive continuous improvement.
• - Assist in marketing initiatives and promotional events to enhance community engagement and sales.

Qualifications

• - Previous experience in a managerial role within the restaurant or hospitality industry is preferred.
• - Strong leadership and interpersonal skills, with the ability to motivate and guide team members effectively.
• - Excellent organizational and multitasking abilities, with attention to detail.
• - Proven problem-solving skills and capacity to handle customer feedback promptly and professionally.
• - Flexibility to work varying shifts including weekends and holidays.
• - Commitment to fostering an inclusive and supportive work environment.

Why Join Us

• - Become part of a supportive and collaborative team with growth opportunities at one of the nation's most beloved brands.
• - Competitive salary and benefits package, including paid time off and employee discounts.
• - Be a key player in the opening of a flagship location in the heart of Campus Martius.

If you are passionate about customer service and have the leadership skills to manage a successful team, we invite you to apply and be part of the exciting journey at Chick-fil-A Campus Martius!

Chick-fil-A is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.