Front of the House Manager

Coaches Burger Bar; Austintown Township (OH); On-site; USD 45,000 - 70,000; Full time

Job summary

Coaches Burger Bar, a locally-owned restaurant established in 2015, seeks an experienced Front of House Manager to oversee store operations, supervise servers, hosts, and bartenders, and ensure top-quality customer service. The ideal candidate will monitor financial performance, manage stock, and lead staff to deliver an outstanding dining experience.

The FOH Manager will stay in close contact with staff and customers, provide intelligent recommendations, build trust in the brand, and support

Qualifications

• Strong commercial awareness and leadership abilities.
• Confident, resourceful and well-organized with good IT skills.
• Excellent verbal and numerical communication; team-oriented and proactive.

Responsibilities

• Recruiting and appraising staff.
• Training and supervising staff, including scheduling.
• Managing budgets and maintaining financial records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control.
• Maximizing profitability and productivity.
• Motivating staff to meet sales targets.
• Setting sales targets.
• Ensuring compliance with safety and health regulations.
• Preparing promotional displays and materials.
• Liaising with management.
• Providing opportunities for staff advancements.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Front of House Manager

• Responsible for every aspect of everyday supervision of servers, hostesses and bartenders
• Responsible for resources management
• Takes care of stock, staff, and sales management

Front of House Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our FOH manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a FOH manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great dining experience.

More importantly, a perfect FOH manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a FOH manager

• Recruiting and appraising staff
• Training and supervising staff, including scheduling
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Front of House Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Coaches Burger Bar, established in 2015, are great locally-owned restaurants to bring the entire family for excellent burgers, wings, pizza, fries, and shakes. Our concept is to pay homage to coaches big and small who lay the foundation for local youth. We hope you’ll check us out!