Front-Of-Store Security & Customer Care Associate

Winners Merchants International, L.P.; Norwalk (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation support

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Job summary

Winners Merchants International, L.P. – TJ Maxx store in Norwalk, CT is seeking a Loss Prevention Associate to deter theft and support store leadership while wearing a body worn camera.

You will help maintain a positive shopping experience and uphold company policies in a fast-paced retail environment. Ideal candidates have 1-2 years of retail or security experience, the ability to stand for long periods, and strong communication skills.

Qualifications

• 1-2 years retail or security experience.
• Able to stand for long periods of time.
• Strong verbal and written communication.

Responsibilities

• Maintains a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately and demonstrate courtesy and respect.
• Respond to customer requests for assistance via radio.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a manager.
• Document required incidents in AIIM Case Management.

Skills

Strong communication

Decision making

Initiative

Time management

Stamina

Retail experience

Security experience

Job description

Winners Merchants International, L.P. – TJ Maxx store in Norwalk, CT is seeking a Loss Prevention Associate to deter theft and support store leadership while wearing a body worn camera.

You will help maintain a positive shopping experience and uphold company policies in a fast-paced retail environment. Ideal candidates have 1-2 years of retail or security experience, the ability to stand for long periods, and strong communication skills.