Front of House Usher & Ticket Assistant (Part-Time)

Minnesota Council of Nonprofits; Saint Paul (MN); On-site; USD 19,000 - 27,000; Part time

Job summary

St. Catherine University invites applications for part-time and on-call Front of House staff at the O'Shaughnessy Theater. The role supports event operations, performing front-of-house duties and may rotate between Usher and Ticket Office Assistant.

Most hires begin as Ushers, with opportunities to take on additional front-of-house roles as needed. Ideal candidates are extroverted, have strong verbal communication skills, and enjoy public interaction. Weekend/evening availability is required.

Qualifications

• Outgoing and enjoys interaction with the public.
• Excellent communication skills, including written, verbal and interpersonal.
• Strong customer service skills.
• Punctual and reliable.
• Ability to multitask.
• Ability to think quickly and make decisions promptly.
• Ability to react calmly and quickly in stressful situations.
• Comfortable with technology.
• Able to work weekends and evenings.
• Understanding of basic bookkeeping skills, including working with sales (handling cash, making change, giving/keeping receipts), creating deposits, and balancing sales activity per event.
• Work with others in a team setting.
• Ability to listen and follow directions.
• Must be able to climb stairs.
• Must be able to stand.
• Must be able to lift and carry boxes/items up to 30 lbs.
• Able to work independently and be self-starter.

Responsibilities

• Perform a variety of front-of-house duties.
• Rotate between roles such as Usher and Ticket Office Assistant as needed.
• Support event operations and customer experience.
• Interact with the public in a friendly and professional manner.
• Assists with cash handling, deposits and balancing sales per event.

Skills

Outgoing interaction

Excellent communication

Customer service

Punctual and reliable

Multitasking

Calm under pressure

Tech savvy

Weekend/evening availability

Basic bookkeeping (sales/cash handling

Job description

St. Catherine University invites applications for part-time and on-call Front of House staff at the O'Shaughnessy Theater. The role supports event operations, performing front-of-house duties and may rotate between Usher and Ticket Office Assistant.

Most hires begin as Ushers, with opportunities to take on additional front-of-house roles as needed. Ideal candidates are extroverted, have strong verbal communication skills, and enjoy public interaction. Weekend/evening availability is required.