Front of House Staff

The Chronicle Of Higher Education, Inc.; Saint Paul (MN); On-site; USD 19,000 - 27,000; Part time

Job summary

St. Catherine University invites applications for part-time and on-call Front of House staff at the O'Shaughnessy Theater. The role supports event operations, performing front-of-house duties and may rotate between Usher and Ticket Office Assistant.

Most hires begin as Ushers, with opportunities to take on additional front-of-house roles as needed. Ideal candidates are extroverted, have strong verbal communication skills, and enjoy public interaction. Weekend/evening availability is required.

Qualifications

• Outgoing and enjoys interaction with the public.
• Excellent communication skills, including written, verbal and interpersonal.
• Strong customer service skills.
• Punctual and reliable.
• Ability to multitask.
• Ability to think quickly and make decisions promptly.
• Ability to react calmly and quickly in stressful situations.
• Comfortable with technology.
• Able to work weekends and evenings.
• Understanding of basic bookkeeping skills, including working with sales (handling cash, making change, giving/keeping receipts), creating deposits, and balancing sales activity per event.
• Work with others in a team setting.
• Ability to listen and follow directions.
• Must be able to climb stairs.
• Must be able to stand.
• Must be able to lift and carry boxes/items up to 30 lbs.
• Able to work independently and be self-starter.

Responsibilities

• Perform a variety of front-of-house duties.
• Rotate between roles such as Usher and Ticket Office Assistant as needed.
• Support event operations and customer experience.
• Interact with the public in a friendly and professional manner.
• Assists with cash handling, deposits and balancing sales per event.

Skills

Outgoing interaction

Excellent communication

Customer service

Punctual and reliable

Multitasking

Calm under pressure

Tech savvy

Weekend/evening availability

Basic bookkeeping (sales/cash handling

Job description

Front of House Staff

Division: Institutional Advancement

Department/Office: O'Shaughnessy Theater

The O'Shaughnessy Theater at St. Catherine University invites applications for part-time and on-call Front of House staff.

The O'Shaughnessy's usher core staff is made up of St. Kate's students and on-call staff.

This position supports event operations by performing a variety of front-of-house duties. Select team members, per supervisor's discretion, are trained to perform multiple front-of-house roles, including Ticket Office Assistant and Usher. Role assignments vary based on event schedules, attendance, and operational needs, and employees may rotate between responsibilities during a shift or across different events.

Most new hires begin as Ushers. As training is completed and operational needs require, employees may be assigned to additional front-of-house roles, including Ticket Office Assistant.

This position is customer-facing and successful employees typically have an extroverted personality, strong verbal communication skills, and comfort interacting with members of the public.

Minimum Qualifications

• Outgoing and enjoys interaction with the public
• Excellent communication skills, including written, verbal and interpersonal
• Strong customer service skills
• Punctual and reliable
• Ability to multitask
• Ability to think quickly and make decisions promptly
• Ability to react calmly and quickly in stressful situations
• Comfortable with technology
• Able to work weekends and evenings
• Understanding of basic bookkeeping skills, including working with sales (handling cash, making change, giving/keeping receipts), creating deposits, and balancing sales activity per event
• Work with others in a team setting
• Ability to listen and follow directions
• Must be able to climb stairs
• Must be able to stand
• Must be able to lift and carry boxes/items up to 30 lbs
• Able to work independently and be self-starter

Preferred Qualifications

• Experience working in a performing arts venue
• Previous Audience View sales experience a plus, but not required; we will train

Hourly wage is $16.47.

Application Deadline: 09/30/2026

St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to "love of neighbor without distinction" and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of all religious, racial, ethnic, gender identity, nation of origin, or disability groups are encouraged to apply. Should you need an interview accommodation please contact us at mailto:[e-mail] or 651-690-6565.