Front-of-House Team Leader (Guest Service)

Skytop Lodge, Inc; Pennsylvania; On-site; USD 45,000 - 60,000; Full time

Job summary

Skytop Lodge, Inc is seeking a Restaurant Supervisor to oversee daily front-of-house operations in Pennsylvania. This role focuses on delivering exceptional guest service, supervising the service team, and ensuring operational efficiency. The ideal candidate must have at least 1 year of supervisory experience in a restaurant setting and strong interpersonal skills. Responsibilities include handling guest concerns, training team members, and monitoring service quality. The position requires availability on weekends, holidays, and night shifts.

Qualifications

• 1+ year in restaurant as supervisor/management required.
• Must be able to work independently and work in a team.
• Ability to stand entire shift and work actively including bending, stretching, lifting.

Responsibilities

• Oversee daily front-of-house operations for exceptional guest service.
• Supervise and support the service team.
• Handle guest complaints and enforce health standards.

Skills

Interpersonal sound judgment

Decision-making skills

Teamwork

Attention to detail

Communication skills

Education

Ability to read, write, speak and understand English

Job description

Skytop Lodge, Inc is seeking a Restaurant Supervisor to oversee daily front-of-house operations in Pennsylvania. This role focuses on delivering exceptional guest service, supervising the service team, and ensuring operational efficiency. The ideal candidate must have at least 1 year of supervisory experience in a restaurant setting and strong interpersonal skills. Responsibilities include handling guest concerns, training team members, and monitoring service quality. The position requires availability on weekends, holidays, and night shifts.