Front of House Team Leader: Growth & Service Excellence

Chick-fil-A; California (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Sundays closed

Scholarship opportunities

Competitive pay

Learning from experienced leaders

Job summary

Chick-fil-A is seeking a Front of House Team Leader in Los Angeles to support daily operations, train team members, and drive service excellence. This role requires leading by example, coaching staff, and ensuring adherence to recipes, speeds, and cleanliness.

The position offers growth opportunities and a focus on delivering outstanding guest experiences. Team Leaders guide shift execution, address guest concerns, and promote Chick-fil-A's culture of servant leadership, collaboration, and

Qualifications

• Smiles and positive demeanor are essential.
• Maintain engaging eye contact with guests and teammates.
• Speak enthusiastically to guests and colleagues.
• Demonstrate superior customer service and warm hospitality.
• Ability to work in a busy food-service environment.

Responsibilities

• Ensure team follows recipes and reads tickets for accurate orders.
• Maintain precise weights and measurements on items.
• Keep workstations clean at all times.
• Oversee cash handling procedures and security.
• Monitor dining room, restrooms, and overall facility cleanliness.
• Address guest issues and escalate to management as needed.
• Provide direction, feedback, and a positive leadership tone.

Skills

Smile

Eye contact

Enthusiastic speech

Customer service

Team interaction

Job description

Chick-fil-A is seeking a Front of House Team Leader in Los Angeles to support daily operations, train team members, and drive service excellence. This role requires leading by example, coaching staff, and ensuring adherence to recipes, speeds, and cleanliness.

The position offers growth opportunities and a focus on delivering outstanding guest experiences. Team Leaders guide shift execution, address guest concerns, and promote Chick-fil-A's culture of servant leadership, collaboration, and