Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Richmond (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in casual dining is seeking a Front of House Supervisor to enhance their dynamic team. This role involves supporting daily operations, leading a dedicated team, and ensuring exceptional guest experiences. The ideal candidate will thrive in a fast-paced environment, demonstrate outstanding leadership, and contribute to a positive workplace culture. With opportunities for career growth and a commitment to team development, this position is perfect for those passionate about hospitality and community engagement. Join a vibrant team that values your feedback and offers a respectful work environment.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training

Recognition Programs

Qualifications

• Experience in a supervisory role within the hospitality industry.
• Strong communication and interpersonal skills.

Responsibilities

• Assist the General Manager with daily operations.
• Support training and development of the Front of House team.
• Ensure excellent guest experiences.

Skills

Leadership

Time Management

Coaching

Relationship Building

Education

High School Diploma

Hospitality Management Degree

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our guests and team members have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling to fit your lifestyle and promote work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership training programs and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Continuously seeks skill development and learning opportunities
• Achieves goals through organization and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports their implementation
• Maintains positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are dedicated to exceeding guest expectations daily, Boston Pizza is the place for you!