Front-of-House Shift Leader — Guest Experience

Hirebridge; Highlands Ranch (CO); On-site; USD 20,664 - 30,307; Full time

Job summary

Old Chicago Pizza + Taproom LLC in Highlands Ranch, CO is seeking a Shift Supervisor to oversee restaurant operations during scheduled periods, ensuring speed of service, guest engagement and profitability while strictly adhering to company policies.

Responsibilities include supervising in the absence of management, enforcing liquor laws, managing expo quality, coaching team members, and maintaining safety standards to ensure a positive guest experience.

Qualifications

• Must be 18 years old to serve alcohol or as state regulations dictate.
• Team members are held accountable for all duties of this job.

Responsibilities

• Supervise restaurant in the absence of management.
• Follow cash handling policies and procedures.
• Complete opening and closing duties with checklists.
• Engage guests and coach team members to deliver friendly service.
• Monitor expo for food and beverage quality.
• Enforce safety procedures and liquor laws.
• Communicate issues to management and document concerns.
• Lead by example to maintain performance standards.

Job description

Old Chicago Pizza + Taproom LLC in Highlands Ranch, CO is seeking a Shift Supervisor to oversee restaurant operations during scheduled periods, ensuring speed of service, guest engagement and profitability while strictly adhering to company policies.

Responsibilities include supervising in the absence of management, enforcing liquor laws, managing expo quality, coaching team members, and maintaining safety standards to ensure a positive guest experience.