Front-of-House Service Manager

lifestylecommunities; Hilliard (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Lifestyle Communities (LC) is seeking a Service Manager to oversee daily front-of-house operations across our venues. You will lead and train service staff, maintain hospitality standards, and coordinate with kitchen and bar teams to deliver exceptional guest experiences.

You will ensure compliance with health and safety regulations, assist with budgeting and cost control, monitor dining area presentation, and respond to guest concerns, contributing to efficiency and quality across locations.

Qualifications

• Minimum of 3 years of related front-of-house management experience.
• Strong communication and leadership skills.
• Ability to maintain high standards of hospitality and safety.

Responsibilities

• Oversee daily front-of-house operations to ensure smooth service.
• Train, supervise, and schedule service staff.
• Maintain high standards of customer service and handle guest concerns or complaints.
• Coordinate with kitchen and bar teams to ensure timely food and beverage service.
• Monitor dining area cleanliness and compliance with health/safety regulations.
• Assist with budgeting, cost control, and tracking sales or service performance.

Skills

Front-of-house management

Staff training

Guest experience

Customer service

Education

High School Diploma or equivalent

Job description

Lifestyle Communities (LC) is seeking a Service Manager to oversee daily front-of-house operations across our venues. You will lead and train service staff, maintain hospitality standards, and coordinate with kitchen and bar teams to deliver exceptional guest experiences.

You will ensure compliance with health and safety regulations, assist with budgeting and cost control, monitor dining area presentation, and respond to guest concerns, contributing to efficiency and quality across locations.