Front-of-House Service Leader & Growth Champion

Chipotle Mexican Grill group; East Longmeadow (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew. The role involves keeping a clean, organized line, supervising shifts, and assisting with administrative tasks to support daily operations.

The position emphasizes food safety, cross-training, and developing future Service Leaders while offering tuition assistance, free food, and comprehensive benefits.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Making sure great tasting, high quality food is served.
• Helping to resolve food quality issues.
• Supporting food safety including hand washing and glove changes, temperature monitoring, and daily safety checklist compliance.
• Helping to resolve customer incidents and ensure positive experiences.
• Monitoring crew breaks, shift changes, and line schedules.
• Developing and cross training front of house crew.
• Assisting with crew performance reviews.
• Developing future Service Leaders.
• Assisting with office administration duties such as banking, cash handling policies, and office paperwork.
• Ensuring office equipment remains in working order and supplies are ordered.

Skills

Food safety knowledge

Cash handling policies

Office paperwork familiarity

Language proficiency

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew. The role involves keeping a clean, organized line, supervising shifts, and assisting with administrative tasks to support daily operations.

The position emphasizes food safety, cross-training, and developing future Service Leaders while offering tuition assistance, free food, and comprehensive benefits.