Front of House Server – Historic VA Café & Bakery

Patty Os Café and Bakery; Virginia; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision and dental insurance (f

Paid time off (Full time employees)

401(k) retirement plan with match

On-the-job training

Employee education allowance

Employee appreciation events

Complimentary uniforms

Delicious family meals daily prepared

Competitive pay

Job summary

Patty O's Café & Bakery is seeking a Front of House team member to deliver a polished guest experience in a historic setting. You will manage service areas, assist guests with questions about the property and local area, and support beverage knowledge across house cocktails and wine selections.

A strong emphasis on hospitality, timeline management, and guest satisfaction is essential. We offer full-time roles with benefits including insurance, paid time off, retirement plan matching, and

Qualifications

• Must be at least 18 years of age.
• Well-groomed and well-presented.
• Reliable transportation.
• Familiarity with Forbes Standards.
• Intermediate wine knowledge.
• Ability to communicate in a language other than English, preferably Spanish or French.
• Certification in alcohol awareness program.
• Certification in CPR.
• Prior experience with Resortsuite and Tock.
• Advanced wine knowledge.

Responsibilities

• Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests.
• Maintain all aspects of the service areas and dining room.
• Serve as the ambassador of the establishment.
• Execute the mechanics and standards of service.
• Maintain organized workstations during service.
• Speak knowledgeably about The Inn at Little Washington.
• Update guest profiles in the systems.
• Enter orders correctly and efficiently.
• Communicate needs of the section to the kitchen.
• Ensure Forbes 5-Star standards are upheld.

Skills

Interpersonal communication

Wine knowledge

Customer service

Time management

Guest relations

Tools

Tock system

Job description

Patty O's Café & Bakery is seeking a Front of House team member to deliver a polished guest experience in a historic setting. You will manage service areas, assist guests with questions about the property and local area, and support beverage knowledge across house cocktails and wine selections.

A strong emphasis on hospitality, timeline management, and guest satisfaction is essential. We offer full-time roles with benefits including insurance, paid time off, retirement plan matching, and