Front-of-House Phone Crew: Friendly Order Specialist

Evolving Solution Services; Levittown (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

Riko's Levittown in Levittown, NY seeks a Phone Crew member to take orders, guide guests through the menu, and ensure accurate, friendly service. You will be the face of the restaurant, maintaining hospitality as you support kitchen and staff to deliver smooth service.

Ideal candidates demonstrate strong communication, multitasking, and a friendly demeanor, with availability across mornings, evenings, and weekends in a fast-paced setting.

Qualifications

• Excellent menu knowledge of all items.
• Exceptional customer service and hospitality skills.
• Ability to work well with others.
• Availability to work mornings, evenings and weekends.
• Ability to follow supervisor instructions.

Responsibilities

• Greet every customer with Riko's welcome message.
• Provide exceptional service addressing inquiries and concerns promptly.
• Assist customers with menu selection and answer questions respectfully.
• Repeat orders for accuracy before entering into POS.
• Communicate with kitchen staff to ensure order accuracy.
• During off-peak times, assist with restocking or other duties as assigned.
• Contribute to overall success by meeting individual and team goals.

Skills

Menu knowledge

Customer service

Teamwork

Shift flexibility

POS experience

Tools

POS systems

Job description

Riko's Levittown in Levittown, NY seeks a Phone Crew member to take orders, guide guests through the menu, and ensure accurate, friendly service. You will be the face of the restaurant, maintaining hospitality as you support kitchen and staff to deliver smooth service.

Ideal candidates demonstrate strong communication, multitasking, and a friendly demeanor, with availability across mornings, evenings, and weekends in a fast-paced setting.