Front-of-House Operations Manager

BBQ Holdings, Inc.; Council Bluffs (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

BBQ Holdings, Inc. in Council Bluffs, IA seeks a Restaurant Manager to oversee daily restaurant operations, ensure safety standards, manage inventory and staff, and uphold exceptional guest service.

The role emphasizes food preparation oversight, regulatory compliance, scheduling, budgeting, and collaboration with chefs to develop appetizing menus, all while delivering outstanding customer experiences.

Qualifications

• Education/Certifications: High school diploma or equivalent required.
• Experience: Previous restaurant experience required, management experience preferred.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Flexibility to work a minimum of 50 hours per week.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Supervisory & leadership

Customer service

Time management

Organization & attention to detail

Food handling & safety knowledge

MS Office familiarity

Willingness to work 50+ hrs/week

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

BBQ Holdings, Inc. in Council Bluffs, IA seeks a Restaurant Manager to oversee daily restaurant operations, ensure safety standards, manage inventory and staff, and uphold exceptional guest service.

The role emphasizes food preparation oversight, regulatory compliance, scheduling, budgeting, and collaboration with chefs to develop appetizing menus, all while delivering outstanding customer experiences.