FOH Restaurant Manager - Service Leader

BBQ Holdings, Inc.; Scottsdale (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

BBQ Holdings, Inc. is seeking a Restaurant Manager to oversee daily operations, ensuring health, safety and food handling standards are met while working with chefs on menu development. Strong leadership and a customer-service mindset are essential for success.

The role requires a high school diploma or equivalent, restaurant experience with management preferred, and the ability to work 50+ hours per week. Proficiency with Microsoft Office is expected.

Qualifications

• High school diploma or equivalent required.
• Restaurant experience required; management experience preferred.
• Strong supervisory and leadership skills; customer service focus.
• Proficient with Microsoft Office Suite.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Supervisory skills

Leadership

Customer service

Time management

Organization

Food safety knowledge

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

BBQ Holdings, Inc. is seeking a Restaurant Manager to oversee daily operations, ensuring health, safety and food handling standards are met while working with chefs on menu development. Strong leadership and a customer-service mindset are essential for success.

The role requires a high school diploma or equivalent, restaurant experience with management preferred, and the ability to work 50+ hours per week. Proficiency with Microsoft Office is expected.