Front of House Manager

Workstream; Pittsburgh (Allegheny County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

50% Employee Discount

Paid Time Off

Health Insurance

Free Shift Meal

401(k) Retirement Plan with Employer Match

Discounted Pet Insurance

Job summary

Workstream is looking for a Front of House Manager in Pittsburgh, PA. You will assist in overseeing restaurant operations, train staff, and ensure excellent customer service. Key qualifications include at least 1 year of restaurant management experience, strong customer service skills, and knowledge of beverages. The job requires working standing for long periods and lifting weights up to 50 pounds. Benefits include employee discounts, paid time off, health insurance, and a 401(k) retirement plan with employer match.

Qualifications

• Must be at least 21 years old.
• Able to pass a background screening.
• 1 year of restaurant management experience.

Responsibilities

• Assist the General Manager in overseeing restaurant operations.
• Oversee training and development of staff.
• Achieve objectives in sales, costs, and employee retention.

Skills

Exceptional customer service skills

Knowledge of beer, spirits, and wine

Basic math skills

Strong communication skills

Job description

Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

• 50% Employee Discount: 50% off the entire check for you and a guest at ANY big Burrito Restaurant Group location.
• Paid Time Off: Full-time managers accrue 10 days of vacation and 5 sick days per year.
• Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
• Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
• Free Shift Meal
• 401(k) Retirement Plan with Employer Match
• Discounted Pet Insurance

Our managers are positive leaders with top notch communication skills to effectively motivate employees and ensure excellent customer service and efficient restaurant operations.

• The Front of House Manager assists the General Manager in overseeing restaurant operations.
• The Front of House Manager oversees the training and development of staff while maintaining an inclusive work environment.
• The Front of House Manager achieves stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
• The Front of House Manager may have a specific focus on managing the beverage program, managing employees, and/or restaurant event planning.

Required skills and qualifications to be a Front of House Manager with Kaya:

• Must be at least 21 years old
• Able to pass a background screening
• 1 year of restaurant management experience
• An above-average knowledge of beer, spirits, and wine
• Exceptional customer service skills
• Excellent basic math skills and the ability to operate a cash register or POS system
• Able to communicate clearly and effectively with others

Physical requirements for Front of House Manager with Kaya:

• Able to work in a standing position for long periods of time (up to 9 hours)
• Able to reach, bend, stoop, and lift up to 50 pounds

At Kaya, we incorporate the culinary customs of the Caribbean Islands, South America, the Pacific and beyond, using only the freshest herbs and spices combined with the excitement of a sizzling grill to create food that is exotic and lively. The varied and complex menu and festive tropical drinks have made Kaya an award-winning dining destination for more than 20 years.