Front of House Manager

Sleeping Giant NY; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Paid time off

Collaborative culture

Job summary

The Penrose, part of Sleeping Giant NY, on the Upper East Side, seeks a Front of House Manager to lead nightly operations and sustain top-tier hospitality. You’ll thrive in a high-volume bar environment, managing a large team and guest experiences during peak hours.

Ideal candidates bring 3+ years in leadership within nightlife, deep beverage knowledge, and strong communication. Expect evenings, late nights, and weekend shifts in a fast-paced setting.

Qualifications

• 3+ years in a leadership role in a fast-paced, high-volume bar or nightlife environment.
• Deep knowledge of beer, wine, spirits, and cocktails.
• Able to lead, motivate, and develop a large, diverse team with clear communication.
• Calm under pressure and able to make sound decisions in the moment.
• Self-starter who handles both details and the big picture.
• Team player with a roll-up-your-sleeves attitude.

Responsibilities

• Lead nightly front-of-house operations and maintain high hospitality standards.
• Run busy dinner and late-night services, creating great guest experiences.
• Oversee private events, coordinating FOH, bar, kitchen, security and Event Manager.
• Drive sales, team performance, and operational excellence through active floor leadership.
• Assist with hiring, onboarding, training, coaching, and performance management.
• Uphold standards for food, beverage, service, and atmosphere.
• Build a fun, welcoming, and inclusive team culture.

Skills

Leadership

Beverage knowledge

Communication

Calm under pressure

Self-starter

Team player

Evenings/weekends availability

Job description

The Penrose is the Upper East Side's go-to neighborhood bar for creative cocktails, great bar food, honest conversation, and good company. We're looking for a Front of House Manager to join our team.

THE ROLE

As part of the management team, you'll help lead nightly operations at The Penrose. We're looking for a hands-on leader who thrives in high-volume service, loves the energy of a busy bar, and is comfortable managing large teams and guest experiences during peak hours.

WHO YOU ARE

• 3+ years in a leadership role in a fast-paced, high-volume bar or nightlife environment
• Deep knowledge of beer, wine, spirits, and cocktails
• An approachable leader who can motivate, manage, and develop a large, diverse team
• A strong communicator, in person and in writing
• Calm under pressure and able to make sound decisions in the moment
• A self-starter who sees both the details and the bigger picture
• A team player with a roll-up-your-sleeves attitude
• Fully available for evenings, late nights, and weekends

WHAT YOU'LL DO

• Lead nightly front-of-house operations and keep hospitality standards high
• Run busy dinner and late-night services while creating great guest experiences
• Help oversee private events, coordinating across FOH, bar, kitchen, security and our Event Manager
• Drive sales, team performance, and operational excellence through active floor leadership
• Help with hiring, onboarding, training, coaching, and performance management
• Uphold The Penrose's standards for food, beverage, service, and atmosphere
• Build a fun, welcoming, and inclusive team culture

WHAT WE OFFER

• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off
• A collaborative culture built on cooperation and open communication

We look forward to hearing from you!

Schedule

Days: Sunday, Monday, Thursday, Friday, Saturday

More detail about The Penrose part of Sleeping Giant NY, please visit https://culinaryagents.com/entities/17314-The-Penrose