Front of House Manager

Houlihan's Bar & Grill; Champaign (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid vacation

Bonus structure

Job summary

Houlihan’s Restaurant + Bar in Champaign seeks a Front of House Manager with open availability to open and close. You will lead FOH operations, schedule and train staff, and ensure top-tier service and safety standards.

The role requires hands-on leadership and a focus on guest satisfaction in a fast-paced environment. Candidates should have 5+ years in Food & Beverage with 3+ years in management, strong communication, and the ability to manage cost control and inventory while delivering

Qualifications

• 5 years of Food and Beverage experience and at least 3 years management experience.
• Confident decision-maker with excellent communication skills.
• Motivator with strong team-building capabilities and dedication to service.
• Knowledge of cost control, inventory, and labor management.

Responsibilities

• Manage logistical aspects of front of house operations.
• Estimate and order foods, liquors, wines, and supplies.
• Supervise FOH staff; develop weekly schedules; hire and train.
• Ensure accuracy of daily sales reports and payroll records.
• Coordinate receptions with high-profile guests and partner with Marketing.
• Maintain high standards of safety and compliance; open/close duties.
• Provide hands-on service when needed and uphold Four-Diamond standards.

Skills

Communication skills

Team building

Customer service

Flexibility

POS & MS Office

Cost control & inventory

Opening & closing procedures

Hands-on leadership

Tools

POS systems

MS Office

Job description

Houlihan’s Restaurant + Bar is seeking a Front of House Manager with open availability, capable of opening and closing, with the following qualities and qualifications:

Responsibilities include (but are not limited to):

• Manage logistical aspects of front of house operations
• Estimates and orders/purchases foods, liquors, wines, or other beverages, and supplies.
• Supervision of front of house staff, including developing weekly schedules, hiring and training of staff, and coaching to Four-Diamond standards.
• Ensure paperwork accuracy, such as daily sales summary reports, and payroll records.
• Supervise and coordinate receptions with high profile guests.
• Collaborate with Marketing Manager to monitor and update signage and run marketing campaigns.

• Utilize leadership skills to motivate employees to ensure cost control and labor management
• Hosting, running Expo, serving, prepping and cooking of meals when needed, to ensure customer service and satisfaction
• Inspect establishment, and observes workers and patrons, to ensure compliance with occupational, health, and safety standards and liquor regulations.

Qualifications:

• 5 years of Food and Beverage experience and at least 3 years management experience
• Confident decision-maker
• Excellent communication skills
• Motivator with superior team building capabilities
• High level of commitment to exceptional customer service
• Good organizational and time management skills
• Deep understanding of all operational aspects of a professional kitchen, casual dining room, and busy bar areas
• Willingness to work hands-on with staff to ensure our guests receive a positive, memorable, and repeatable visit
• Proven trustworthiness to execute opening & closing procedures.
• Brings a positive energy to workplace, and works well in a fast-paced high volume work environment
• Strong work ethic and attention to details
• Flexible work schedule, available to work weekdays and weekends
• Knowledge of POS and MS office programs, cash and credit card handling skills
• Knowledge of office paperwork including purchasing, ordering, scheduling and inventory
• Knowledge of food inventory and cost control
• Certification in TIPS, Illinois State Health standards, and Bartending License desired but not required.

For full time employees, Health benefits package, 401(k), paid vacation, and bonus structure offered.

Houlihan’s Restaurant + Bar is located at 1902 S. First Street in Champaign and is open for breakfast, lunch, dinner and drinks.

Houlihan’s Restaurant + Bar features a vibrant atmosphere and irresistible American cuisine. Located directly south of the State Farm Center and on the main floor of the I Hotel and Illinois Conference Center, this contemporary restaurant in Champaign includes an energetic dining room, bustling bar, and cozy outdoor patio to dine al fresco during warmer weather.
Offering delicious appetizers, exceptional entrées, and decadent desserts, our diverse selections are exclusively prepared from scratch using the highest quality ingredients to satisfy your cravings.