Front of House Leader — Restaurant & Service Excellence

Socket.dev; Raleigh (NC); On-site; USD 60,000 - 64,000; Full time

Job summary

Sage Hospitality Group is seeking a Front of House Restaurant Manager for Indigo Raleigh in North Carolina. The role oversees restaurant, room service, and related F&B operations, driving customer satisfaction and adherence to corporate policies while meeting financial goals.

The position emphasizes staff leadership, budget management, and ensuring quality, compliant service. It requires post-secondary education and 2–3 years in a related role, with strong communication and supervisory skills.

Qualifications

• More than two years of post high school education.
• Two to three full years of full employment in a related position.
• Knowledge of restaurant/hotel practices and procedures.

Responsibilities

• Lead and manage associates across outlets to hire, train, schedule and coach staff.
• Ensure compliance with SOPs and safety regulations while delivering quality service.
• Forecast and control budgets for labor, food, and beverage to maximize revenue and minimize costs.
• Address guest concerns to ensure a high-quality experience and drive repeat business.
• Develop promotions and displays to attract in-house guests and local market share.
• Oversee maintenance and sanitation of outlets and equipment.

Skills

Staff supervision

Guest service

Communication skills

Problem solving

Knowledge of SOPs

Education

Post-secondary education

Job description

Sage Hospitality Group is seeking a Front of House Restaurant Manager for Indigo Raleigh in North Carolina. The role oversees restaurant, room service, and related F&B operations, driving customer satisfaction and adherence to corporate policies while meeting financial goals.

The position emphasizes staff leadership, budget management, and ensuring quality, compliant service. It requires post-secondary education and 2–3 years in a related role, with strong communication and supervisory skills.