Front-of-House Leader - Italian Dining Experience

Eatal; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on Italian cuisine

Job summary

Eataly Houston is seeking a Restaurant Floor Manager to support the Restaurant AGM/GM in the day-to-day operations of our new open-air market's full-service restaurant. You will oversee servers, bartenders, hosts, and bussers, ensuring smooth service and guest satisfaction.

Availability to work onsite with a flexible schedule, including evenings and weekends, and the ability to lift up to 50 pounds, are expected. A hospitality degree is preferred and knowledge of Italian cuisine is highly valued.

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverage highly preferred.

Responsibilities

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees.
• Documents, investigates, escalates and resolves all employee and guests incidents.
• Ensures exceptional service standards are consistently met and that activities are carried out effectively.
• Inspects dining room and storage areas to ensure compliance with health and safety regulations.
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications.
• Reviews financial information such as sales, inventory and costs to monitor budget.
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned.

Skills

Front-of-house leadership

Steps of service

Communication skills

Leadership

Problem-solving

Education

Bachelor's or Associate in Restaurant Management or Hospitality

Job description

Eataly Houston is seeking a Restaurant Floor Manager to support the Restaurant AGM/GM in the day-to-day operations of our new open-air market's full-service restaurant. You will oversee servers, bartenders, hosts, and bussers, ensuring smooth service and guest satisfaction.

Availability to work onsite with a flexible schedule, including evenings and weekends, and the ability to lift up to 50 pounds, are expected. A hospitality degree is preferred and knowledge of Italian cuisine is highly valued.