Front of House Leader for Service Excellence & Training

Texas Roadhouse, Inc.; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid vacation

Parental leave

Adoption assistance

Disability insurance

Life & accident insurance

401(k) plan

Tuition reimbursement

Profit sharing

RSUs

Community involvement

Holiday bonus

Job summary

Texas Roadhouse, Inc. in Florida is seeking an Assistant Service Manager to support the Service Manager in running Front of House operations and delivering Legendary Food and Legendary Service.

You will lead by example, supervise staff, coordinate scheduling, training, and promotions, and ensure safety and cleanliness while driving guest satisfaction and sales growth. This role also offers opportunities for career growth.

Responsibilities

• Oversees service in the Front of House.
• Enforces compliance with employment policies in area of responsibility.
• Oversees/approves all Front of House side work.
• Provides/oversees thorough training.
• Works during peak business times to set the pace in the Front of House.
• Manages through hands on supervision of the restaurant, including non-scheduled assistance with serving, hosting, cooking, etc.
• Ensures 100% table visitation of customers to gather insights and drive sales.
• Leads by example to help develop employees and assistants.
• Helps to cross-train employees.
• Oversees scheduling of designated departments as directed by the Service Manager.
• Develops promotions (incentives) to drive sales and conducts alley rallies as directed by Service Manager.
• Manages compliance with Responsible Alcohol Service training requirements.
• Understands and practices safe food handling procedures.
• Ensures cleanliness and guest safety at all times.
• Helps to control the guest flow.
• Assist with liquor inventory & ordering.
• Assists Local Store Marketer with building sales.
• Maintains culture of the restaurant and living core values: passion, integrity, partnership, and fun with purpose.

Job description

Texas Roadhouse, Inc. in Florida is seeking an Assistant Service Manager to support the Service Manager in running Front of House operations and delivering Legendary Food and Legendary Service.

You will lead by example, supervise staff, coordinate scheduling, training, and promotions, and ensure safety and cleanliness while driving guest satisfaction and sales growth. This role also offers opportunities for career growth.