Front of House Assistant Service Manager Lead & Train Teams

Texas Roadhouse; Peoria (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation and Maternity Leave

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements

Annual holiday bonus

Employee discounts

Job summary

Texas Roadhouse is seeking an Assistant Service Manager to support the Service Manager in overseeing Front of House daily operations. The role emphasizes Legendary Food, Legendary Service, and Legendary People as core values, with opportunities for career growth and recognition.

We offer a fun culture, flexible schedules, restaurant employee discounts, competitive training, and a path to leadership development in a dynamic team environment.

Qualifications

• Experience managing Front of House operations.
• Ability to train staff and supervise peak times.
• Strong focus on customer experience and sales growth.

Responsibilities

• Oversees service in the Front of House.
• Enforces employment policies in area of responsibility.
• Oversees/approves Front of House side work.
• Provides/oversees thorough training.
• Works during peak business times to set the pace in the Front of House.
• Manages through hands on supervision of the restaurant.
• Ensures 100% table visitation of customers to gather insights and assist Service Manager in developing a sales strategy.
• Leads by example to help develop employees and assistants.
• Helps to cross-train employees.
• Oversees scheduling of designated departments.
• Develops promotions to drive sales and conducts alley rallies.
• Manages compliance with Responsible Alcohol Service training requirements.
• Understands and practices safe food handling procedures.
• Ensures cleanliness and guest safety.
• Helps to control guest flow.
• Assist with liquor inventory & ordering.
• Assists Local Store Marketer with building sales.
• Maintaining culture of the restaurant and living core values.

Skills

Front of House management

Training & coaching

Customer service

Sales strategy

Food safety

Alcohol service compliance

Team leadership

Job description

Texas Roadhouse is seeking an Assistant Service Manager to support the Service Manager in overseeing Front of House daily operations. The role emphasizes Legendary Food, Legendary Service, and Legendary People as core values, with opportunities for career growth and recognition.

We offer a fun culture, flexible schedules, restaurant employee discounts, competitive training, and a path to leadership development in a dynamic team environment.