Front-of-House Leader for Fast-Paced Dining

happycamper; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Dining Discounts

Job summary

Happy Hospitality in Chicago is seeking a Restaurant Manager to oversee daily front-of-house operations and lead a fast-paced team in a vibrant, people-focused environment.

The role emphasizes entrepreneurship, initiative, and growth with opportunities to influence guest experience, culture, and service standards.

Compensation ranges from $65,000 to $75,000 annually, with benefits including health, dental, vision, PTO, and dining discounts.

Qualifications

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management and organizational skills.
• Decision making and problem-solving skills; able to identify and analyze problems and offer solutions.
• Responds well to feedback and constructive criticism.
• Able to professionally communicate information to others and actively listens.
• Ability to provide top notch customer service in a fast-paced environment.
• Able to stand for extended periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.

Responsibilities

• Assists in hiring and training staff
• Ensure guest satisfaction, resolve conflicts and complaints as they arise
• Contribute to the positive company culture and continue to cultivate regulars
• Communicate with HR and accounting regarding invoicing and payroll
• Double check all orders that come in
• Knowledge of the food menu and table numbers
• Collect payments whether in cash or credit
• Issue refunds, and price adjustments
• Proficiency in Toast POS and OpenTable
• Strong communication and time management skills
• Customer satisfaction-oriented
• Manage menus in house and through third party deliver apps (i.e., Doordash, UberEats, Caviar, Postmates and Grubhub) Customer satisfaction-oriented
• Manages and oversees scheduling, adjusts schedules on the fly when needed
• Handles disciplining and terminating employees in accordance with restaurant policy
• Preforms daily health inspections and oversees food handling
• Frequent quality control checks on food
• Ensure compliance in accordance with capacity and liquor regulations
• Manages liquor, beer and wine inventory and works with BOH for purchases of food and supplies
• Manages swag inventory and communicates order needs with brand manager
• Conducts daily checks of restaurant and equipment to ensure compliance with health, safety, food handling and hygiene standards.
• Schedules routine maintenance and service on equipment, calls in repairs as needed.
• Takes ownership on tasks and sees them through from start to finish.

Skills

Supervisory skills

Leadership

Customer service

Time management

Organizational skills

Decision making

Problem solving

Communication

Stamina

Instruction following

Job description

Happy Hospitality in Chicago is seeking a Restaurant Manager to oversee daily front-of-house operations and lead a fast-paced team in a vibrant, people-focused environment.

The role emphasizes entrepreneurship, initiative, and growth with opportunities to influence guest experience, culture, and service standards.

Compensation ranges from $65,000 to $75,000 annually, with benefits including health, dental, vision, PTO, and dining discounts.