Front-of-House Leader — Flexible Schedule

Cupcakin' Bake Shop; Berkeley (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mega Tips

Flexible work schedule

Performance-based raises

Job summary

C cupcakin' Bake Shop in Berkeley is seeking a natural born leader to help run daily store operations, supervise staff, and ensure an exceptional customer experience in a fast‑paced bakery environment.

You will direct counter and kitchen teams, monitor inventory, train associates, participate in weekly management meetings, and stay flexible for holiday and weekend events while maintaining a neat, welcoming shop.

Qualifications

• Passion for all things cupcakes.
• Dependable and punctual.
• A good communicator with the ability to effectively interact with customers.
• Detail-oriented with a focus on following instructions down to the "T" on all orders.
• Passionate about quality products and thrives in a fast-paced environment.
• A customer-focused service individual who delivers an exceptional experience to every customer.
• Have an in-service mindset and are dedicated to doing what’s right for our customers.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as needed.
• Able to utilize technology.
• Can complete multiple tasks.
• An effective listener who pays high attention to detail.
• Agreeable to work the needs of the business, including but not limited to holiday and weekend shifts.
• Experience in baking and piping is a plus.
• Independently motivated and takes initiative.

Responsibilities

• Maintain store inventory.
• Be the 1st point of contact/liaison for staff.
• Hands-on behind-the-counter training/tracking.
• A complete understanding of BOH operations; can step in if needed.
• Weekly communication with staff to keep them updated.
• Consistently engage all customers to enhance their customer experience.
• Monitor and regulate our delivery services.
• Build and shape your team.
• Attend weekly management meetings.
• Maintain a neat, clean, and organized workspace.
• Monitor Daily Checklist reporting and reconciliation.
• Key Holder.

Skills

Leadership

Customer service

Communication

Teamwork

Detail-oriented

Problem solving

Tech savvy

Multitasking

Listening skills

Flexibility

Job description

C cupcakin' Bake Shop in Berkeley is seeking a natural born leader to help run daily store operations, supervise staff, and ensure an exceptional customer experience in a fast‑paced bakery environment.

You will direct counter and kitchen teams, monitor inventory, train associates, participate in weekly management meetings, and stay flexible for holiday and weekend events while maintaining a neat, welcoming shop.