Front of House Leader - Elevate Guest Experience

JOEY Restaurants; Los Angeles (CA); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Paid sick leave

Employee meal discounts

10% guest discount

Referral bonus

Descrizione del lavoro

JOEY Restaurants in Los Angeles is seeking a Front of House Manager to lead a high performing team in a multi-million-dollar operation. You will attract, retain, and develop talent while delivering outstanding hospitality and driving quarterly strategic goals.

This role oversees guest service, coaching, recruitment, training, and adherence to food and beverage safety standards, ensuring memorable dining experiences.

Competenze

• 1 year leadership experience.
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Passion for hospitality and proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; lift up to 50lbs.

Mansioni

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly and attentive service throughout their dining experience.
• Resolve service issues and guest complaints with urgency, poise, and good judgment.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise and guide our service and experience standards and provide coaching as needed.
• Build sales opportunities and positive guest experiences.
• Fulfill recruitment needs and support candidate experience and selection.
• Support with training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol service and handling safety precautions and procedures.

Conoscenze

Leadership

Food Handler

RBS Certification

Hospitality Passion

Communication

Physical Stamina

Descrizione del lavoro

JOEY Restaurants in Los Angeles is seeking a Front of House Manager to lead a high performing team in a multi-million-dollar operation. You will attract, retain, and develop talent while delivering outstanding hospitality and driving quarterly strategic goals.

This role oversees guest service, coaching, recruitment, training, and adherence to food and beverage safety standards, ensuring memorable dining experiences.