Front of House Lead | Service Excellence & Team Growth

StaffedUp; Nashville (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

JINYA Ramen Bar is seeking a Front of House Manager to serve as a brand ambassador, delivering exceptional hospitality and leadership across the front-of-house team. You will ensure service standards, guest experiences, and safety compliance while coaching staff and coordinating with back-of-house operations.

You will oversee scheduling, labor, inventory, and cost controls to achieve revenue and quality targets, working closely with the General Manager to maintain a high-energy, guest-focused

Qualifications

• Minimum 2 years of restaurant or hospitality management experience (high-volume preferred).
• Strong leadership, communication, and organizational skills.
• Ability to multitask effectively in a fast-paced environment.
• Experience managing labor, inventory, and service standards.
• Knowledge of POS systems such as ALOHA or similar platforms.
• Basic computer proficiency including scheduling and reporting tools.
• Strong mathematical skills for inventory and cost controls.
• Dependable, reliable, and self-motivated.
• Ability to inspire teamwork and lead by example.
• Experience working in multicultural environments.
• Flexible availability including weekends and holidays.
• Must be 21 years of age or older.

Responsibilities

• Maintain exceptional service and hospitality standards through consistent execution of JINYA’s steps of service.
• Monitor guest experience and respond promptly and professionally to concerns.
• Lead, train, and develop front-of-house team members.
• Coordinate daily front-of-house and back-of-house operations.
• Review sales goals, service execution, and product quality with management.
• Work closely with the General Manager and leadership team to meet revenue, labor, food, and beverage objectives.
• Promote and execute JINYA’s mission, values, vision, and culture.

Skills

Restaurant management

Leadership

Communication

Organizational skills

Multitasking

Labor management

Inventory control

POS familiarity

Scheduling

Education

High school diploma

College coursework a plus

Tools

ALOHA POS

Job description

JINYA Ramen Bar is seeking a Front of House Manager to serve as a brand ambassador, delivering exceptional hospitality and leadership across the front-of-house team. You will ensure service standards, guest experiences, and safety compliance while coaching staff and coordinating with back-of-house operations.

You will oversee scheduling, labor, inventory, and cost controls to achieve revenue and quality targets, working closely with the General Manager to maintain a high-energy, guest-focused