Hospitality Host: Front-of-House & Guest Experience

Coma Coffee Roasters; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

JINYA Ramen Bar is seeking a friendly and energetic Host to welcome guests and guide them to seating, while supporting the front-of-house team. You’ll manage reservations, assist with questions, and help create a smooth dining flow in a fast-paced setting.

Responsibilities include greeting guests, managing wait lists, maintaining host area cleanliness, and coordinating with servers for seamless service. English proficiency and a positive, adaptable attitude are essential.

Qualifications

• Restaurant or customer service experience preferred but not required
• Strong verbal and written communication skills
• Ability to multitask in a fast-paced restaurant environment
• Positive attitude and ability to perform well under pressure
• Experience using reservation systems such as OpenTable or similar platforms is a plus
• Dependable, reliable, and self-motivated
• Ability to work well within a diverse, multicultural team
• Flexible availability including weekends and holidays

Responsibilities

• Greet guests warmly, manage seating arrangements, reservations, and wait lists
• Engage guests with a cheerful, friendly, and professional demeanor
• Provide menus and assist with initial questions or special accommodations
• Participate in JINYA’s greetings such as “Irasshai” and “Arigato”
• Ensure guests feel welcomed, informed, and cared for from arrival to seating
• Answer phone calls, take reservations, and manage guest flow efficiently
• Assign tables and maintain consistent server rotation
• Maintain cleanliness of the host stand and entryway
• Support servers with beverage refills, table resets, and dining room upkeep
• Communicate clearly with front-of-house and back-of-house teams
• Respond to guest concerns and notify management of major issues
• Maintain knowledge of hours, menu offerings, allergens, and payment options

Skills

Restaurant experience

Communication skills

Multitasking

Positive attitude

Reservation systems

Education

English proficiency

Tools

OpenTable

Job description

JINYA Ramen Bar is seeking a friendly and energetic Host to welcome guests and guide them to seating, while supporting the front-of-house team. You’ll manage reservations, assist with questions, and help create a smooth dining flow in a fast-paced setting.

Responsibilities include greeting guests, managing wait lists, maintaining host area cleanliness, and coordinating with servers for seamless service. English proficiency and a positive, adaptable attitude are essential.